Windows 10: Gemalto document reader driver gets reload

Hi,


I am using Gemalto document reader to read document which is working fine.

But almost every minute or so, its driver gets reload, and during the driver reload, reader does not response.

I am using Windows10 Pro operating system.


To verify this, I observe device manager, which gets refresh around every minute.

Is it something related to operating system? because earlier i used Windows7 Pro.


Please help


Regards

Avinash

:)

 

Problem with card readers after mirgration to Win10

Hi Peter,

Thank you for posting your query on Microsoft Community.

I would suggest you try the following steps and see if it helps.

Method 1: Run Hardware and Devices Troubleshooter

Follow the steps below:

1. Press Windows key + X and select Control Panel.

2. Change View by from Category to Small Icons/Large Icons.

3. Click on Troubleshooting.

4. Select Hardware and Devices and follow the on-screen instructions.

Method 2: Update Card reader driver

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Search for your card reader driver.
• Right-click on the Card reader driver and select
  Update Driver Software.
• Restart your system

Method 3: Uninstall and then re-install Card reader driver

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Search for your card reader driver.
• Right-click on the Card reader driver
  and select Uninstall.
• Restart your system.
• Let you system scan for new hardware and install relevant driver for your card reader.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Microsoft PDF and Document Writer not working

Hi,

Thank you for the update and apologies for late response.

Please refer to:

Reader app for Windows: FAQ

I suggest you to try the below steps and check if it helps to resolve XPS document writer issues.

• 
  Right click on empty area on Desktop, click on Create and select New text document.
  
• 
  Open the created text document and type some text (input text as you desire, save and close text file)
  
• 
  Again open the text document, click on File tab and click on Print.
  
• 
  Select the Microsoft XPS writer and click on Print button.
  
• 
  You may select the location to save the file.
  

Hope this helps.

 

RELOADING FILES

hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description provided, I understand that Belarc Advisor is notifying you of the updates that needs to be reloaded.

I would suggest you to check if the mentioned KB updates are properly installed from the Windows Update History. I would also suggest you to follow the below steps and see if it helps.

Step 1 Follow these steps to run the Windows inbuilt troubleshooter:

• Write Troubleshooting in the search box and hit enter.

• Click on Troubleshooting tab.
  

• Click on view all option on the upper left corner.
  

• Select the Windows Update option from the list.
  

• Click Next to run theTroubleshooter.

Step 2 Try to use the Windows Update troubleshooter and see if it helps.

Link http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-8

(Also applies to Windows 10)

For more assistance, I would suggest you to post the same query in TechNet Forums.

Link: https://social.technet.microsoft.com/Forums/en-US/home?forum=WinPreview2014General%2CWinPreview2015Phone&filter=alltypes&sort=lastpostdesc

Hope the above information was helpful.

Thank You.