Windows 10: generalException error on OneDrive

i can't access my files on my onedrive account. this is true when i tried from all of my devices from multiple different wifi networks. every attempt gave me the generalException error. all my files no longer appear on screen. i hope they are not erased. I need help regaining access to OneDrive.Also I can't communicate with microsoft tech support. the "contact support" link from the OneDrive page brings me here.

:)

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

OneDrive Personal Vault corrupt on Windows 11 Error Code: 0x8004100e

Hi Javier

I already did that. A couple of times. Most recently, as follow-on steps to your recommendation to delete my Personal Vault permanantly:

1. Followed your steps to permanently delete Personal Vault on OneDrive web
   
2. On my laptop:
   
   1. Disabled OneDrive backups
      
   2. Unlink this PC
      
   3. Uninstalled OneDrive application
      
   4. Deleted OneDrive folder
      
   5. Rebooted
      
   6. Reinstalled OneDrive
      
   7. Logged back in and retried Personal Vault - same error
      

 

Onedrive

Hi Hiatt,



Thank you for writing to Microsoft Community Forums.



I suggest you to refer the article Find
lost or missing files in OneDrive for more information regarding the missing files.



If the issue still persists please follow the steps to contact
OneDrive support for further assistance on this issue.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator