Windows 10: "Generic Bluetooth Adapter Error Code 31"

I've been having issues with bluetooth and when I check device manager I notice something called "Generic Bluetooth Adapter". I dont know what it is and it also has the Error Code 31 "This device is not working properly because Windows cannot load the drivers required for this device. Code 31 {Operation Failed} The requested operation was unsuccessful. "I'm guessing this is causing my problems with bluetooth. How do I fix this?

:)

 

Windows Generic Bluetooth Adapter

Hi,



It seems that the issue occurs after the Windows Update, we suggest that you download and run the

Windows Update Troubleshooter.

If the issue persists, you can follow these steps to reinstall the Windows Generic Bluetooth Adapter.

• Go to Device Manager.
• Look for the Windows Generic Bluetooth Adapter.
• Right click, then select Uninstall.
• Click
  
  
  to scan for hardware changes.

Let us know the outcome.

 

Generic Bluetooth Dongle - Error Code 43 ;(


I bought this super cheap generic bluetooth dongle. The reviews gave me the feeling it wouldn't work, but i thought how hard could it possibly be? The reviews were right, it doesn't want to work right out of the box, I get an error code 43, and I'm really not sure what to do. I've tried uninstalling/reinstalling the device and I get the same error. I think it's missing a specific driver but I'm not sure. It's an Excelvan (Imgur: The magic of the Internet), a brand you've probably never heard of (until now *Cool)

I have it plugged into a USB hub, it flashes red so i know its working... (cant see it here because of the flash)




Device Manager...




right click, Properties...




Driver tab...




clicked Update driver...





My computers' specs are listed below, but it's basically an HP 64-bit laptop.

 

Generic Bluetooth Dongle - Error Code 43 ;(

If there is a return policy that goes with the purchase, return it for refund.
Trust the review a bit more.