Windows 10: Genshin Impact Gives Blue Screen Of Death BSOD Error when updating

Discus and support Genshin Impact Gives Blue Screen Of Death BSOD Error when updating in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello,I would like to resolve the issue regarding the game Genshin Impact not updating correctly on my windows 10 laptop.I already reached out to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Abdul Rafay Mirza, Jul 5, 2023.

  1. ABDUL RAFAY MIRZA
    Abdul Rafay Mirza Win User

    Genshin Impact Gives Blue Screen Of Death BSOD Error when updating


    Hello,I would like to resolve the issue regarding the game Genshin Impact not updating correctly on my windows 10 laptop.I already reached out to Hoyoverse about the issue but they told me "The error you are receiving is, "KERNEL DATA INPAGE ERROR". For proper assistance, kindly reach out to the Microsoft Windows Support Team as they will be able to provide you with solutions in this area."The error occurs while the Genshin Impact launcher is doing the "Verify Resources" part. It then gives the error. I have tried to update the game 5 times and it still keeps giving the error.I have already do

    :)
     
    Abdul Rafay Mirza, Jul 5, 2023
    #1
  2. JOHN PHOL BELEN
    John Phol Belen Win User

    Genshin impact update gives my laptop blue screen

    My laptop is
    GL62m 7rd
    I upgraded the ram to 20gb of ram

    Whenever i update genshin impact it blue screen of death the laptop
    Also i asked for our local repair shop for a reformat. Laptop has no apps and i'm just litterally downloading genshin impact
    Please help sir
    Blue screen stop code ranges from
    Memory management
    IRQL not less or equal
    PFN_list
     
    John Phol Belen, Jul 5, 2023
    #2
  3. DAVEM121
    DaveM121 Win User
    Genshin impact update gives my laptop blue screen

    Hi John

    While the anti-cheat on Genshin Impact is known to cause blue screens, it is not listed in your minidump files, your minidump files just indicate memory (RAM) corruption no specific driver or cause is listed

    There is no indication that there is anything wrong with your PC or Windows installation, are you able to roll back that update?
     
    DaveM121, Jul 5, 2023
    #3
  4. SHAHAB GHORBANI
    shahab ghorbani Win User

    Genshin Impact Gives Blue Screen Of Death BSOD Error when updating

    when I run genshin impact I immediately get a blue screen

    i downloaded genshin impact
    and then i tried to update my graphic drivers and it didn't work
    what should i do?
    blue screen error code = kernel-mode-heap-corruption
     
    shahab ghorbani, Jul 5, 2023
    #4
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Genshin Impact Gives Blue Screen Of Death BSOD Error when updating

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