Windows 10: Genshin Impact is making my PC blue screen and when its blue screen it stuck at 100 percent...

Discus and support Genshin Impact is making my PC blue screen and when its blue screen it stuck at 100 percent... in Windows 10 Gaming to solve the problem; Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 23/10/2021 16:35:34 Event ID: 41 Task Category: 63 Level: Critical Keywords:... Discussion in 'Windows 10 Gaming' started by yotsuba222, Oct 23, 2021.

  1. Genshin Impact is making my PC blue screen and when its blue screen it stuck at 100 percent...


    Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 23/10/2021 16:35:34 Event ID: 41 Task Category: 63 Level: Critical Keywords: 70368744177664,2 User: SYSTEM Computer: DESKTOP-HE65B6Q Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 41 8 1 63 0 0x8000400000000002 48583 System D

    :)
     
    yotsuba222, Oct 23, 2021
    #1
  2. dariuszb1 Win User

    windows 10 stuck updating at 100 % (blue screen)

    Hi,

    Windows 10 downloaded cumulative patch, restarted numerous times as expected and when finally, when the progress went to 100 percent it seems to be stuck.

    It is just showing a blue screen "Working on updates 100%. Don't turn off your PC. This will take a while".

    Well, it already took a while: over SIX hours and it still shows the same, 100%, dont turn off your PC.

    Can I restart the computer or should I wait more for it to finish? And if wait then how long? An hour, a day, a week?

    Anyone can help, please?

    Please note, that system tools are not available, as windows is not loaded, it is just a blue screen saying updates are in 100%.

    What should I do?
     
    dariuszb1, Oct 23, 2021
    #2
  3. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Oct 23, 2021
    #3
  4. Nikhar_K Win User

    Genshin Impact is making my PC blue screen and when its blue screen it stuck at 100 percent...

    Genshin Impact is making my PC blue screen ! Please please please help i need solution to fix this

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive Blue Screen when trying to play Genish Impact on your computer. I’ll certainly assist you with the issue.



    However, please let us know:



    1. What is the Blue Screen error that you receive?

    2. Are you aware of any changes made to the computer prior to this issue?

    3. What is the make and model of the computer?

    4. Which build version of Windows 10 is installed on the computer? Refer

    Which version of Windows operating system am I running?




    As you are receiving a Blue Screen error, I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to C:\Windows\Minidump, upload the files to OneDrive
    and share the OneDrive link.



    I would suggest you to refer the steps mentioned in the article Troubleshoot blue screen errors.



    As you are receiving the error when trying to play a game, I would suggest you to perform a clean boot on the computer and check if that issue persists.



    Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
    However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.




    To perform a clean boot on the computer refer to the article How to perform a clean boot in Windows.



    If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean boot to check which program is causing the issue.



    Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting to boot the computer in to normal mode after troubleshooting.



    Update Display driver:



    You may try updating the display driver and check if that makes a difference.



    Please refer the steps mentioned below to update display drivers:



    1. Press Windows logo key + X, and select Device Manager.
    2. Expand Display adapters.
    3. Right click on the display driver and select Update Drivers.
    4. Restart the computer if prompted.


    Article for reference: Update drivers in Windows 10.



    Adjust for best Performance:



    1. In the search box on the taskbar, type performance, then select Adjust the appearance and performance of Windows in the list of results.
    2. On the Visual Effects tab, select Adjust for best performance > Apply.
    3. Restart your PC and see if that speeds up your PC.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 23, 2021
    #4
Thema:

Genshin Impact is making my PC blue screen and when its blue screen it stuck at 100 percent...

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