Windows 10: Genshin Impact is making my PC blue screen ! Please please please help i need solution to...

i've been playing most of the high graphic game smoothly with full Epic settings ,BDO,FFXIV,PUBG,OVERWATCH,etc etc etc , and i know for sure my pc can support genshin impact , but the problem is , i can open genshin impact and play for few minutes and it will go blue screen ... and restart pc needed.... its been more then 20 time ive try this ... can i have a solution on this ?



Below is my Event Log , any god like people out there please save me ... i need to feed my waifus....

XML VIEW​

​

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-10-09T10:20:26.969144600Z" />

<EventRecordID>44595</EventRecordID>

<Channel>System</Channel>

<Computer>MyLord</Computer>

<Security />

</System>

- <EventData>

<Data>5:41:24 PM</Data>

<Data>‎9/‎10/‎2020</Data>

<Data />

<Data />

<Data>7</Data>

<Data />

<Data />

<Binary>E4070A0005000900110029001800EE01E4070A0005000900090029001800EE013C0000003C000000000000000000000000000000000000000100000000000000</Binary>

</EventData>

</Event>

​

FRIENDLY VIEW​

​

+ System



- Provider



[ Name] EventLog


- EventID 6008



[ Qualifiers] 32768


Level 2


Task 0


Keywords 0x80000000000000


- TimeCreated



[ SystemTime] 2020-10-09T10:20:26.969144600Z


EventRecordID 44595


Channel System


Computer MyLord


Security




- EventData



5:41:24 PM

‎9/‎10/‎2020



7



E4070A0005000900110029001800EE01E4070A0005000900090029001800EE013C0000003C000000000000000000000000000000000000000100000000000000





--------------------------------------------------------------------------------



Binary data:





In Words



0000: 000A07E4 00090005 00290011 01EE0018

0010: 000A07E4 00090005 00290009 01EE0018

0020: 0000003C 0000003C 00000000 00000000

0030: 00000000 00000000 00000001 00000000





In Bytes



0000: E4 07 0A 00 05 00 09 00 ä.......

0008: 11 00 29 00 18 00 EE 01 .....î.

0010: E4 07 0A 00 05 00 09 00 ä.......

0018: 09 00 29 00 18 00 EE 01 .....î.

0020: 3C 00 00 00 3C 00 00 00 <...<...

0028: 00 00 00 00 00 00 00 00 ........

0030: 00 00 00 00 00 00 00 00 ........

0038: 01 00 00 00 00 00 00 00 ........

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.