Windows 10: Genshin Impact, on Windows 8.1, error ox80240017 installing microsoft visual C++ x64...

I just had to reinstall my windows 8.1 long side the game Genshin Impact which worked before. It requires a install off microsoft visual C++ x64 Redistributable 2015, which gives an error of ox80240017. Any help or suggestions to help get me back in the game or fix the error? Thanks. Error log:[0BB8:02B0][2022-02-09T23:36:00]i001: Burn v3.7.3813.0, Windows v6.3 Build 9600: Service Pack 0, path: C:\Users\pkthebird\Downloads\vc_redist.x64.exe, cmdline: ''[0BB8:02B0][2022-02-09T23:36:00]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\PKTHEB~1\AppData\Local\Temp\dd_vcredist_am

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Unable to Run Genshin Impact Game

So I've been trying to run a game called "Genshin Impact" on my Windows 10 pc. Whenever I try to run it , it always shows " MSVCP140.dll was not found". I also reinstalled the game a couple times and it would not work. I searched up a few things ,and it
seemed that I had to download the Microsoft Visual C++ 2010 x64 Redistributable and the x84 Redistributable. I then installed the game and tried to run it but same problem is still happening. What should I do?

 

microsoft visual c++ runtime error

Hi Alain,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

Does the issue occur mostly when you are working on windows explorer window?

This type of error is usually related to damaged C++ components installed. Download and install the latest Visual C++ runtime. Locate and then remove the existing Visual C++ installation. To do this, follow these steps:

Step 1:

1. Press Windows key + X, click on
control panel.

2. Go to Programs and Features.

3. Locate
Microsoft Visual C++ in the list of installed programs.

4. Click
Microsoft Visual C++, and then click Uninstall.



Note: If you cannot find Microsoft Visual C++ in the installed programs list, go to step 2

Step 2: Follow the steps to remove the software.

Download and then install the latest Visual C++ runtime. To do this, follow these steps:

1. Visit the following Microsoft Web site: http://www.microsoft.com/downloads/Search.aspx

2. Download latest Visual C++

3. Make sure that the computer is installed with all the latest hardware drivers

Hope the above information was helpful. If you need further assistance, please do let us know and we would be happy to help you.

Thank you.

 

Visual C++ Redistributable for Visual Studio 2015 x64 Installation Failure

I suggest you to uninstall any existing Microsoft Visual C++ Redistributable Package and install the latest Microsoft Visual C++ 2010 Redistributable Package to check if it helps.

Follow the below steps:

Step 1: Uninstall the exiting Microsoft Visual C++.

a) Press Windows key + x key and select
Programs and Features.

b) Right click on the Microsoft Visual C++ and uninstall it.

Step 2: Download the latest Microsoft Visual C++ and install it.

Download Visual C++ Redistributable for Visual Studio 2015