Windows 10: Get a recovery copy of Windows 11 Pro - the version installed on the HP Computer I...

I would like to be able to download, or have shipped to me, a copy of Windows 11 Pro. In April of this year, I purchased an HP Omen desktop computer from HP that had Windows 11 Pro installed on it. Last week Friday, HP Support told me that they could not ship me a recovery copy of Windows 11 Pro, but instead, could only ship a recovery copy of Windows 11 Home. They stated that only Microsoft could provide me with a copy of Windows 11 Pro.Below is the pertinent portion of the chat I had with their Support Agent.9:02 AM YAMINI: Okay. From HP, we can only ship out a recovery copy of Windows 11 H

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Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

Installing Drivers in Recovery M4 SSD

I can't seem to figure out how to install drivers so that can copy my system image to new laptop hard drive. I went as far as to install a new inactivated windows 7 onto the hard drive so I know it works, but when I point recovery at C:\Windows\system32\drivers\disk.sys, I got an error something along the lines of "not relevant to system hardware" (or something like that I forget the exact wording).

I can list the drive in diskpart, and I made sure it is not excluded for copying the image, but after 3 days of fiddling, I still can't get it to work. Where is the driver that I need for recovery to be able to install an image to the new hard drive? I checked crucial website, but they don't seem to list drivers for M4. I assume that since I was able to install a fresh inactivated Windows 7 from a startup disk that the driver I need would be somewhere in that system so maybe I'm just pointing recovery at the wrong file?

 

Help with HP System Recovery partition

you can use HP Recovery Manager from within your current install of Windows