Windows 10: Get back online with offline files

Discus and support Get back online with offline files in Windows 10 Network and Sharing to solve the problem; I chose to make a folder available offline, now when I access that share I can only see that folder. My admin has "use offline files on slow... Discussion in 'Windows 10 Network and Sharing' started by Mike Trantham, Apr 14, 2020.

  1. Get back online with offline files


    I chose to make a folder available offline, now when I access that share I can only see that folder. My admin has "use offline files on slow connection" locked on. How can I see the rest of the files in the share? I tried the button under [Home][Easy Access], but it doesn't do the job. Other shares on the same server are working just fine online. Any suggestions?

    :)
     
    Mike Trantham, Apr 14, 2020
    #1
  2. Jelu Cal Win User

    offline files acces denied (file name database.xml)

    Hi,

    Access issues with offline files can be due to the changes in the configuration of the device and/or the host/server. To better understand your concern, we'd like to know the following:

    • If you're using the Windows Sync Center application to access/manage your offline files.
    • If you're referring to the use of the OneDrive application.
    • If your device is managed by a domain or an organization.
    • The exact error messages that you're getting when accessing the files.
    • The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this

      link
      .

    In the meantime, we'd recommend performing the following steps to verify the status of the offline file access on your device:

    • Search and launch Control Panel using Cortana.
    • In the Search Control Panel box, type offline.
    • Under Sync Center, click Manage offline files.
    • In the Offline Files pop-up window, check if its enabled.

    We look forward to your response.
     
    Jelu Cal, Apr 14, 2020
    #2
  3. meebers Win User
    RetailDemo Offline Content?


    Was cleaning up my 10162 install using cleanmgr. One option on the list was "RetailDemo Offline Content", it was 100MB. Not sure what this is, before I delete it. Suggestions?
     
    meebers, Apr 14, 2020
    #3
  4. Get back online with offline files

    How can I get Office 2019 (NOT 365) to open files in offline folders when not connected to the Internet?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    Is your computer connected to any Domain Network?



    I suggest you to follow the below steps to remove the offline files and clearing the cache and check if you are able to access the files if not connected to the internet.



    Before trying the below steps, I suggest you to take a backup of all the files in the Offline Folder.



    • Open Sync Center > Click on Manage Offline Files on the left and select
      Disable Offline Files > Restart the computer once.
    • Then, click on the Start Menu > Search for
      Command Prompt > Right-click on Command Prompt > Click on
      Run As Administrator.
    • Once the Command Prompt is up and running, type the following commands one by one and hit
      Enter.


    cd c:\Windows

    takeown /f csc /r /a /d y > NUL

    icacls csc /grant AdministratorsGet back online with offline files :(F) /t /l /q



    • Then, delete the folders under C:\Windows\CSC >
      Restart the computer once > Enable Offline Files again and check if you are able to access the files.


    For reference, you may also refer Can't open
    files offline when you use Offline Files and Windows Information Protection
    .



    If your computer is connected to a Domain Network and If you are still facing the same issue after trying the above troubleshooting steps, then I suggest you to post your query in
    IT Pro TechNet forums, where we have support professionals who are well equipped with the knowledge
    on Offline Files.
     
    Shafeeq_Khan, Apr 14, 2020
    #4
Thema:

Get back online with offline files

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