Windows 10: getting a black screen whenever my pc updates

Discus and support getting a black screen whenever my pc updates in Windows 10 Graphic Cards to solve the problem; Okay i really need some help here. I have no clue what to do. Im not super familiar with how to diag pc's and all but im also capable of learning.... Discussion in 'Windows 10 Graphic Cards' started by Jay510, Aug 16, 2018.

  1. Jay510 Win User

    getting a black screen whenever my pc updates


    Okay i really need some help here. I have no clue what to do. Im not super familiar with how to diag pc's and all but im also capable of learning. Anyway, Im always getting a black screen whenever my pc updates. This is a brand new fresh built pc for those havent seen my previous post, and i have one monitor and one gpu. & i have to always delete my partitions from my ssd and reinstall windows every time just to get back into the main screen. A friend had told me that i should download the driver uninstaller app for windows which I did, but the nvidia driver always auto updates no matter what even if i hide the update & i feel like thats the problem. anyone have any ideas what could be going wrong?

    :)
     
    Jay510, Aug 16, 2018
    #1
  2. Remon Ont Win User

    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Aug 16, 2018
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Aug 16, 2018
    #3
  4. getting a black screen whenever my pc updates

    Black screen after update

    Hello,

    The update that you installed in your Windows 10 might have resulted to a software conflict. What we recommend is that you start your PC in safe mode from the sign-in screen.
    Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your PC. Here are the steps:

    • When you get to the sign-in screen, hold the Shift key down while you select the Power
      icon > Restart.
    • After your PC restarts to the Choose an option screen, select
      Troubleshoot > Advanced options > Startup Settings > Restart.
    • After your PC restarts, you'll see a list of options. Select 5 or
      F5 for Safe Mode with Networking.

    Once your computer is in safe mode, we suggest that you follow the guide-through troubleshooting steps provided in this article below.

    Troubleshoot black screen or blank screen errors

    Get back to us if you need further assistance.
     
    Vanessa Oca, Aug 16, 2018
    #4
Thema:

getting a black screen whenever my pc updates

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