Windows 10: Getting a Blue Screen / WHEA_UNCORRECTABLE_ERROR playing games

So far this issue has only occurred while playing games. It has happened while playing League of Legends and They Are Billions, not sure if the game matters. While playing the games, my computer crashes and gives me the blue screen with the : face and says the "WHEA_UNCORRECTABLE_ERROR" below the sad face, and makes a brrr sound through my speakers.Specs; AMD Ryzen 7 5800x 3.8 GHz 8-core Processor MSI B550-A Pro ATX AM4 Motherboard TEAMGROUP T-Force Delta RGB 32 GB 2 x 16 GB DDR4-3600 CL18 Memory Western Digital Caviar Blue 1 TB 3.5" 7200 RPM Internal Hard Drive x2 Silicon Power P

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The system blue screen when playing the game, the code WHEA_UNCORRECTABLE_ERROR is displayed

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving a Blue Screen error on your computer. I’ll certainly assist you with the issue.



However, please let us know:

1. Does this issue occur with a specific game?
   
2. Are you aware of any changes made to the computer prior to this issue?
   
3. What is the make and model of the computer?
   
4. Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?
   

I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



I would suggest you to refer the troubleshooting steps mentioned in the article Troubleshoot blue screen errors.



As you are receiving a whea uncorrectable error, it means that a hardware error has occurred. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed.



If you have overclocked the processor, I would suggest you to reset it to the base clock and check if the issue persists. Also, make sure that all the cooling systems such as fans are functional.



For additional information, see Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR and How to fix WHEA_UNCORRECTABLE_ERROR.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Whea_uncorrectable_error while playing games

Hello,

If you receive a blue screen error, it means that your PC has shut down unexpectedly to protect itself from losing any data. When you see WHEA_UNCORRECTABLE_ERROR, it means that a hardware have caused the blue screen error. We suggest that you check if your
device has all the latest updates installed including drivers for your device, here's how:

• Press the Windows key + I to open Settings
  > Update & security > Windows Update, and then click
  Check for Updates.

 

Windows crashes 10 minutes after starting any game error: WHEA_UNCORRECTABLE_ERROR

Hello Dima,

We realize the inconvenience you are experiencing with unexpected crash after playing any game. We will certainly help you.

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

• When you say "My System crashes", did you get Blue Screen?

Blue screens (BSOD) mostly occurs due to hardware and sometimes due to incompatible software. In a lot of cases it is a corrupted driver or a driver conflict. The most common causes of blue screens are overheating, faulty RAM,
and video card problem.

We suggest you to try the steps from the below link and check if it helps:

Troubleshoot blue screen errors

Let us know the status of the issue. We will be glad to assist you further.

Thank you.