Windows 10: Getting a USB fax modem to work with Windows Fax and Scan

Discus and support Getting a USB fax modem to work with Windows Fax and Scan in Windows 10 Software and Apps to solve the problem; I want my USB fax modem I've plugged into my PC and my phone line to be used to send and receive faxes. I've managed to add the modem into Windows Fax... Discussion in 'Windows 10 Software and Apps' started by M.I.A.C., May 10, 2024.

  1. M.I.A.C. Win User

    Getting a USB fax modem to work with Windows Fax and Scan


    I want my USB fax modem I've plugged into my PC and my phone line to be used to send and receive faxes. I've managed to add the modem into Windows Fax and Scan successfully. It's driver is the "Conexant USB CX93010 ACF Modem", dated 2/24/2008.I am unable to send or receive faxes. When I try to send or receive something, I get an error message reading "The fax can't be sent because of an unexpected error." I also noticed that, when going into "Tools" -> "Fax Settings" -> "More Options", the TSID and CSID fields are blank by default. I tried putting in my phone line's number, but it still

    :)
     
    M.I.A.C., May 10, 2024
    #1

  2. Micromax 3g USB Modem is not working after upgrading to Windows 10

    Hi Rupesh,

    I realize that 3G USB modem is not working on your PC. I will try to help you with this issue.

    Plug in the USB device into another USB port to check if that helps.

    Suggest you to completely uninstall the USB driver and reinstall it to check if this helps.

    Follow these steps.


    • Press “Windows key + X” and click on “Device Manager”.

    • In the list of devices, you should see the USB device.

    • Right click on the device driver and then select "Uninstall".

    • In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

    In the Action menu of Device manager, select “Scan for Hardware changes”
    option. This will force the computer to recognize any hardware changes. Once the driver is installed, close all windows and restart the computer.

    Reply with the status of the issue and we will be glad to offer our assistance.
     
    Srimadhwa B, May 10, 2024
    #2
  3. USB Modem not working in windows 10

    I upgraded from Windows 7 professional to Windows 10 and the Windows Fax and Scan is like new, did not carry over the list of sent faxes from before. But the problem is that the modem is not recognized. I have a plug in 56K Modem from Dell and it was set
    up and working great.

    Where could I find the modem listed. I couldn't see it on the Device list.

    Thank you and I would appreciate some feedback.

    Best Regards,
     
    LILIANA T MARIN, May 10, 2024
    #3
  4. Yolvi Ell Win User

    Getting a USB fax modem to work with Windows Fax and Scan

    HSPA USB Modem

    Hi,

    To find out more about the modem issues that you’re experiencing after installing Creators Update, we just have a few questions for you:


    • Can your laptop still detect the modem when you plug it in?

    • What's the make and model of your laptop?

    • What's the make and model of your USB modem?

    • Is the modem plug-and-play or do you have to install a separate software to make it work?

    • Do you receive an error message? If yes, please post a screenshot.

    • What troubleshooting steps have you tried so far?

    • Which network driver is on your laptop?

    Note: To check the network drivers on your device, follow these steps:


    • Right-click the Start button.

    • Click Device Manager.

    • Click the drop-down arrow under Network Adapter.

    We look forward to your response.
     
    Yolvi Ell, May 10, 2024
    #4
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Getting a USB fax modem to work with Windows Fax and Scan

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