Windows 10: Getting an error when opening Xbox App for Windows 10 0x803F8001

Discus and support Getting an error when opening Xbox App for Windows 10 0x803F8001 in Windows 10 Gaming to solve the problem; Hello, When I try to open the Xbox App for Windows 10 I get the following error "Xbox is currently not available in your account. Here’s the error... Discussion in 'Windows 10 Gaming' started by Mintydog1, Dec 14, 2020.

  1. MINTYDOG1
    Mintydog1 Win User

    Getting an error when opening Xbox App for Windows 10 0x803F8001


    Hello,


    When I try to open the Xbox App for Windows 10 I get the following error

    "Xbox is currently not available in your account. Here’s the error code, in case you need it: "


    My account was fine last night when I signed up to Game Pass this error also occurred a week a go and now it won't open.

    I can log in fine on the Xbox One.


    I'm assuming this is some sort of outage but I can only see an outage for CoD.


    Any ideas?


    Thanks

    :)
     
    Mintydog1, Dec 14, 2020
    #1
  2. JOSEPH BAN
    Joseph Ban Win User

    PC windows 10 Store: Apps update error message 0x803F8001 on xbox identity provider and store purchase app

    Hi Edwin,

    The reason why you received the error message 0x803F8001, is because of a game that won't work on Xbox One. We suggest that you click on this

    link     to resolve the issue.

    Keep us informed for further assistance.
     
    Joseph Ban, Dec 14, 2020
    #2
  3. MARVIN BARC
    Marvin Barc Win User
    App won't open

    Hi,

    The error code 0x803F8001 is an error that is directly related to Windows Store. We suggest that you uninstall and then re-install the affected application and follow these steps below:

    • Click on the Start menu and type in Windows Powershell.
    • Right click and run it as an administrator.
    • Type "Get-AppxPackage Microsoft.MSPaint | Remove-AppxPackage" and enter
    • Go to Store App and re-install Paint 3D App

    Once you're done, update us with the result.
     
    Marvin Barc, Dec 14, 2020
    #3
  4. ERIC BER
    Eric Ber Win User

    Getting an error when opening Xbox App for Windows 10 0x803F8001

    Error: 0x803F8001

    Hi HyperOwl26,

    A misconfigured system file is one of the possible reasons why you are having the error code 0x803F8001 with the application that you are using. For us to assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Which version and OS build number of Windows 10 is currently installed? To check, press the
      Windows key, type winver, and press the
      Enter       key.
    • Do you have a third-party security software installed?
    • Have you tried opening other applications and check if the issue persists?

    Meanwhile, I would suggest that you download and run the
    Windows App troubleshooter     and check if it helps.

    We'll be looking forward to your reply.
     
    Eric Ber, Dec 14, 2020
    #4
Thema:

Getting an error when opening Xbox App for Windows 10 0x803F8001

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