Windows 10: Getting Black Screen On Zenless Zone Zero !!! Help

im Trying To Play Game Named zenless zone zero} and when download finished i clicked play put i keep getting black screen i speaker works but none shows i switched my vedio card to microsoft basic because it more vram than my card but it so slow and im getting unity error so is there a way to use microsoft basics and intelRHd Both summary:are there a Way To Useandin Same Timewhy: Because Has More Vram But no Gpu Thanand IntelRHD Graphics 1Gb Only Vram But Low Gpu so i wanna use both can i do that grender:{Boy}I Found This On The Game Logs : Long Direct3D: Version: Direct3D 11.

:)

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.