Windows 10: Getting blue screen and cannot open Windows

Discus and support Getting blue screen and cannot open Windows in Windows 10 Software and Apps to solve the problem; I have recently had some out of date drivers installed (don't know which ones) and done an update that failed. Now all I can get is the automatic... Discussion in 'Windows 10 Software and Apps' started by RichardClark390, May 28, 2019.

  1. RICHARDCLARK390
    RichardClark390 Win User

    Getting blue screen and cannot open Windows


    I have recently had some out of date drivers installed (don't know which ones) and done an update that failed. Now all I can get is the automatic repair blue screen. I can enter command prompt but nothing else. This is a Toshiba tablet but they have done nothing and suggested I contact Microsoft. Help!

    frustrated&confused

    :)
     
    RichardClark390, May 28, 2019
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, May 28, 2019
    #2
  3. DANN
    Dann Win User
    Windows 7 Blue Screen of Death!

    This is the first time i have ever got the blue screen, but it keeps on occurring, and so i cannot get onto that hard drive, it shuts down within a second of the blue screen showing itself, which doesnt give me any time to read it lol. So i am completely confused as there is no Path of: "C:\WINDOWS\Minidump" as well

    Thanks for the help, do you have any further suggestions ?
     
    Dann, May 28, 2019
    #3
  4. REMON ONT
    Remon Ont Win User

    Getting blue screen and cannot open Windows

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, May 28, 2019
    #4
Thema:

Getting blue screen and cannot open Windows

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