Windows 10: Getting BSOD not sure how to diagnose the issue.

Discus and support Getting BSOD not sure how to diagnose the issue. in Windows 10 Software and Apps to solve the problem; This issue happened at 1:03DescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name:... Discussion in 'Windows 10 Software and Apps' started by IWL PATRON, Aug 7, 2024.

  1. Getting BSOD not sure how to diagnose the issue.


    This issue happened at 1:03DescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 117Parameter 1: ffff9b8a486b93d0Parameter 2: fffff8079cf8fd60Parameter 3: 0Parameter 4: a40OS version: 10_0_22631Service Pack: 0_0Product: 256_1OS Version: 10.0.22631.2.0.0.256.48Locale ID: 1033Extra information about the problemBucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:13_IMAGE_nvlddmkm.sys_Amper

    :)
     
    IWL PATRON, Aug 7, 2024
    #1

  2. Diagnosing BSOD Win10

    Hi Mouhy,

    For us to isolate your Windows 10 performance issue, we need the following information:

    • Were there any changes made on your computer prior to the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?

    Normally, this issue happens due to an unexpected shut down or restart. We suggest that you try the troubleshooting steps in this
    link.

    We look forward to your response.
     
    Michael Gall, Aug 7, 2024
    #2
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Aug 7, 2024
    #3
  4. BigAl5 Win User

    Getting BSOD not sure how to diagnose the issue.

    Windows 11 - no bsod however it freezes - help to diagnose

    Hi Igor,

    im reading this however the issue is it freezes and doesn't bsod so I don't get a dump file.

    Other methods to collect data

    Use memory dump to collect data for the physical computer that's running in a frozen state"If the physical computer is still running in a frozen state, follow these steps to enable and collect memory dump:

    1. Make sure that the computer is set up to get a complete memory dump file and that you can access it through the network."
    does this bit mean I can create a memory dump by pressing the control key?
     
    BigAl5, Aug 7, 2024
    #4
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Getting BSOD not sure how to diagnose the issue.

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