Windows 10: Getting error code 0xc0000428 and then cannot proceed with windows installation.

My brother got a cyberpower pc for christmas a GMA 4200 BST and recently the windows just.. failed. So we have been trying to fix it for the past 3 days. We got in contact with a customer support agent, who told us to delete manufacturers files and everything, so we did. But here's a rundown of what we've done so far and what's happened

• Installed the ISO image/media creation onto a USB file and then put it into the computer. This required us to make it active and set a partition, which I did from my own laptop
• We can only hit custom settings, not upgrade after we hit "Install windows" as there, just... isn't windows on there anymore.
• We eventually got to a point where we selected a UEFI USB, as that had the partition on a windows boot setting, and it seemed to work
• We got a 0xc0000428 error which said it was the digital signature not working, and so we went to the "Repair Computer" setting on the "Install Windows" page, typed in the command to update the BootMGR.
• After this, we constantly get a window that says that windows installation cannot proceed, and to install windows we should click OK. We got it to go on once, for a 0xc0000001 error, but for the past 20 minutes or so it has continued to repeat the window and will not go on. Even if trying to get into the hard settings, I guess?

Anyways, we've tried multiple times to contact support agents who were slightly helpful, or just hung up on us after five seconds yes, this happened today. After a hour and 23 minutes.. It would be very appreciated if someone would try to help us come up with a solution, as there is the quarantine/COVID-19 and we aren't too sure if trying to send in the computer/pc would work at the moment.


Thanks!

:)

 

What is windows error code: 0xc0000428

Can error code: 0xc0000428 be corrected by reloading Windows 10 software?

 

Unable to boot the device with error: 0xc0000428 on Windows 10

Hi Vuk,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing in booting the device with 0xc0000428 error. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What is the complete error message along with the error code of this issue?
• From when are you facing this issue?
• Have you make any hardware/ software changes to your device prior to this issue?

I would like to inform that when you attempt to start a Windows 10 system, the system fails to start normally and you receive an error:
0xc0000428 for the signed driver dlkmdldr.sys. Do confirm us if you are facing the same issue.

Try the below and check if it helps.

Step 1: I suggest you to remove all the external devices except mouse and keyboard, hard reboot the device and check if the issue persists.

Step 2: I suggest you to boot the device by choosing the "Disable Driver Signature Enforcement" mode from the advanced boot menu, you would be able to boot the system to the desktop.

• Try to boot the device to Windows Recovery Environment
• Click on Advanced options, Startup Settings
  and Restart.
• Once the computer restarts, press F7 key to start he device on
  Disable Driver Signature Enforcement mode.
• Check if the computer boot successfully.

Step 3: I suggest you to install the pending updates on your device after restarting the computer.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above an update us the status of this issue to assist you further accordingly.

 

Blue Screen and Error code: 0xc0000428 on Startup

Hello,

When I start my computer the screen is blue and reports:
Digital signature for this file couldn't be verified
Error code: 0xc0000428
You'll need ti use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer

If I press F1 for Recovery Environment then I just return to the same blue screen and error message. If I press Esc then I can get into BIOS and choose to Boot from UEFI installation media.

First, let me say that I have Googled and tried pretty much every suggested solution out there but I still haven't been able to fix this issue.

Computer information:
Asus Laptop
Windows 10 Home

It started when I turned on my computer yesterday (worked the day before), the only difference is that I had plugged in headphones when I started the computer (the headphones I had used before on numerous computers).

To try and solve this I have:
- Downloaded the MediaCreationTool and created an installation Media (to have USB to boot from)
- I tried every System Repair and Restore (from Troubleshooter) but nothing worked. System Restore just restores to last known point (have tried different points) but the same blue screen error occurs.
- I tried to install a new Windows but I still get the same error (and now I can't do System restore since there are no previous saves)
- I have gone into Command prompt and tried Chkdsk and it reports no errors except that it was unable to save message log.
- I even tried to recreate the Registry by using CMD but when I came to the step to go into RegBack the directory is empty of any files (no Registry files so can't perform back-up)

So if anyone can help me figure out how to restore my computer it would be highly appreciated since it feels like I have tried everything.