Windows 10: Getting error when trying to backup to external drive.

I have a windows 11 machine with the latest updates. I do backups for a few years now to my external drive. However now when I do it. There seems to be an error. I have tried several times from Control panel, backup-setup backup-selected drive-start backup. Then I get this error box. "The request is not supported 0x80070032. I tried to do a screen shot. But it would not allow this with the error box up. I tried backup several times but no luck. I test drive it is working fine. Its the same drive I always used. This always worked in the past. Did something change? Please help?

:)

 

Error: "Drive is not a valid backup location" while trying to create a backup on Windows 10

Hello,

I understand that you are facing issues with creating a back up on your device. Do not worry we will help you with this issue.

Provide us additional information to assist you better:

• What is the complete error message/ error code of this issue?
• Are you able to access and detect the drive on your system?

This might be an issues with the external drive.

Let us try few of the below workarounds and check if it help you to create a back up.

I suggest you to remove the external flash drive, restart the computer, reconnect the drive. Try to initiate the backup process and check if the drive is detected on your system.

NOTE: You will have to turn off the Backup and eject the drive safely.

If the drive is not detected, try to connect the drive to different ports on your system. This will let us know if the issue is with the ports for not being detect the drive.

If the issue still persist, I recommend you to format the external drive, re-try to create a backup and check if it helps.

Note: You will have to take a backup of contents in the external drive before formatting.

For more information about creating backup refer to:Set up a drive for File History

(Applies to Windows 10 as well)

Hope it helps. Update us the status of this issue with the required information for further assistance.

Thank you.

 

Backup Issue - Microsoft 10 - Get Backup Errors - Third Try Didn't Work

This is my third try for help.

I've enclosed my problem, the steps suggested which I performed, and current status.

My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

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• All replies (1)

DM

Divya M replied on

• Microsoft
• Support Engineer

Hi,

Thank you for posting your query on Microsoft Community.

We sincerely regret for the inconvenience caused.



Method 1Perform a Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.



Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer toNormal startup mode.



Method 2: Run check disk to check for any errors.



Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

You may also follow the below link and check if it helps:

http://windows.microsoft.com/en-us/windows/preview-backup-restore



Please let us know if you need further assistance.



Thank you.

-----------------------------------

Yes, I need more assistance.

I ran a disk check on both the source and destination drives for the backup. No errors.

I executed a clean boot. (I have left myself in the clean boot). It doesn't seem to work

I'm not sure to check whether it has worked, and I just couldn't tell. How do I confirm that the initial, image, backup has been completed?

The event viewer reports this error every time I attempt to manually initiate a backup:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 201.

I'm assuming that with this error, my backups are not being done.

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.