Windows 10: Getting Errors - Please Help

Discus and support Getting Errors - Please Help in Windows 10 Support to solve the problem; I was having issues with my desktop. I ran a diagnostics through powerfcg.exe and found this. Let me know what you guys think I should do: Energy... Discussion in 'Windows 10 Support' started by yahanna, Nov 1, 2016.

  1. yahanna Win User

    Getting Errors - Please Help


    I was having issues with my desktop. I ran a diagnostics through powerfcg.exe and found this. Let me know what you guys think I should do:


    Energy efficiency problems were found.
    2 Errors
    5 Warnings
    26 Informational

    See below for more details:

    Power Efficiency Diagnostics Report

    Computer Name
    Scan Time 2016-11-01T21:06:29Z
    Scan Duration 60 seconds
    System Manufacturer MSI
    System Product Name MS-7994
    BIOS Date 02/24/2016
    BIOS Version 5.20
    OS Build 14393
    Platform Role PlatformRoleDesktop
    Plugged In true
    Process Count 77
    Thread Count 1120
    Report GUID {ba3f16f0-fba2-4c9c-b656-ebef082158eb}

    Analysis Results

    Errors
    Platform Power Management CapabilitiesGetting Errors - Please Help :pCI Express Active-State Power Management (ASPM) Disabled

    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.Device Drivers*Biggrinevices with missing or misconfigured drivers can increase power consumption.Device Name Microsoft PS/2 MouseDevice ID ACPI\PNP0F03\0Device Status 0x41802400Device Problem Code 0x18

    Warnings
    USB Suspend:USB Device Rarely Entering Selective Suspend
    This device intermittently entered the USB Selective Suspend state during the trace. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.Device Name Generic Bluetooth RadioHost Controller ID PCI\VEN_8086&DEV_A12FHost Controller Location PCI bus 0, device 20, function 0Device ID USB\VID_0A12&PID_0001Port Path 10Time Suspended (%) 21

    CPU UtilizationGetting Errors - Please Help :processor utilization is moderate
    The average processor utilization during the trace was moderate. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.Average Utilization (%) 2.67

    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.Process Name WmiPrvSE.exePID 6500Average Utilization (%) 0.23Module Average Module Utilization (%)\SystemRoot\system32\ntoskrnl.exe 0.15\SystemRoot\System32\Drivers\NTFS.sys 0.01\SystemRoot\System32\drivers\FLTMGR.SYS 0.01

    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.Process Name backgroundTaskHost.exePID 6732Average Utilization (%) 0.22Module Average Module Utilization (%)\SystemRoot\System32\ntdll.dll 0.06\SystemRoot\system32\ntoskrnl.exe 0.06\Windows\System32\combase.dll 0.01

    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.Process Name RuntimeBroker.exePID 3768Average Utilization (%) 0.21Module Average Module Utilization (%)\SystemRoot\system32\ntoskrnl.exe 0.11\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.03\Device\HarddiskVolume2\Windows\System32\windows.storage.dll 0.01

    InformationPlatform Timer ResolutionGetting Errors - Please Help :platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.Current Timer Resolution (100ns units) 156266

    Power Policy:Active Power Plan
    The current power plan in usePlan Name OEM BalancedPlan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}

    Power PolicyGetting Errors - Please Help :power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.Personality Balanced

    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.

    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.Quality Mode Optimize for Video Quality

    System Availability Requests:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.

    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.

    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.S1 Sleep Supported falseS2 Sleep Supported falseS3 Sleep Supported trueS4 Sleep Supported true

    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.Connected Standby Supported false

    Platform Power Management CapabilitiesGetting Errors - Please Help :processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.Group 0Index 0Idle State Count 2Idle State Type ACPI Idle (C) StatesNominal Frequency (MHz) 3192Maximum Performance Percentage 796Lowest Performance Percentage 43Lowest Throttle Percentage 3Performance Controls Type ACPI Collaborative Processor Performance Control

    Platform Power Management CapabilitiesGetting Errors - Please Help :processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.Group 0Index 1Idle State Count 2Idle State Type ACPI Idle (C) StatesNominal Frequency (MHz) 3192Maximum Performance Percentage 796Lowest Performance Percentage 43Lowest Throttle Percentage 3Performance Controls Type ACPI Collaborative Processor Performance Control

    Platform Power Management CapabilitiesGetting Errors - Please Help :processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.Group 0Index 2Idle State Count 2Idle State Type ACPI Idle (C) StatesNominal Frequency (MHz) 3192Maximum Performance Percentage 796Lowest Performance Percentage 43Lowest Throttle Percentage 3Performance Controls Type ACPI Collaborative Processor Performance Control

    Platform Power Management CapabilitiesGetting Errors - Please Help :processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.Group 0Index 3Idle State Count 2Idle State Type ACPI Idle (C) StatesNominal Frequency (MHz) 3192Maximum Performance Percentage 796Lowest Performance Percentage 43Lowest Throttle Percentage 3Performance Controls Type ACPI Collaborative Processor Performance Control

    :)
     
    yahanna, Nov 1, 2016
    #1

  2. Windows 10 failed attempts to use "Backup and Restore (Windows 7)" function

    Repeated backup failures. Running Windows 10, and when the “Backup and Restore (Windows 7) program is run front the Control Panel, I get the messages:



    “Check your backup. The last backup did not complete successfully”.



    “Windows Backup failed to get an exclusive lock on the EFI system partition (ESP). This may happen if another application is using files on the ESP.”



    “Please retry the operation.”



    Each time I retry, I get the same result and messages.

    Windows 10 came installed on my Dell Inspiron 15 (500 Series) laptop. I have successfully used the same Backup and Restore (Windows 7) program to “Create a system image”, as well as to “Create a system repair disc”.

    Please provide me with some insight and suggested actions.
     
    {Please Help}, Nov 1, 2016
    #2
  3. Running windows 10 and lost browser connectivity after installing the 2013 Microsoft Office Suite

    running windows 10 preinstalled on a new Dell lap top had no problem with windows browser, no problem installing Chrome, no problem downloading and activating 2013 Microsoft Office programs. BUT lost all browser connectivity after installing the 2013 Microsoft
    Office Suite. Internet connectivity confirmed along with DNS, pings, etc.

    Should I uninstall the 2013 Microsoft Office Suite?
     
    {Please Help}, Nov 1, 2016
    #3
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