Windows 10: Getting Frequent Bluescreens w/ Windows 11 on Lenovo Laptop

Discus and support Getting Frequent Bluescreens w/ Windows 11 on Lenovo Laptop in Windows 10 Software and Apps to solve the problem; Recently, I have been getting frequent bluescreens on my Lenovo laptop, usually with either the "CRITICAL_PROCESS_DIED" or "UNEXPECTED_STORE_EXCEPTION"... Discussion in 'Windows 10 Software and Apps' started by Em W., May 16, 2024.

  1. EM W.
    Em W. Win User

    Getting Frequent Bluescreens w/ Windows 11 on Lenovo Laptop


    Recently, I have been getting frequent bluescreens on my Lenovo laptop, usually with either the "CRITICAL_PROCESS_DIED" or "UNEXPECTED_STORE_EXCEPTION" errors. I usually get at least one bluescreen per day, and sometimes even two or three consecutively, which is really irritating. Though I don't really do anything horribly taxing on my laptop most of the time anyway, I also haven't really noticed any performance issues aside from these bluescreens, so I'm not really sure what the issue is. I already ran a virus scan, and tried making sure everything on my computer was updated to the latest ver

    :)
     
    Em W., May 16, 2024
    #1
  2. GAUTAM GUPTA2
    gautam gupta2 Win User

    Windows 11 crashed on my laptop Lenovo IdeaPad 330. I am not able to complete reinstall of windows after trying all the suggested steps on forum. It gets stuck on getting your device ready.

    Windows 11 crashed on my laptop Lenovo IdeaPad 330. I am not able to complete reinstall of windows after trying all the suggested steps on forum. It gets stuck on getting your device ready.
     
    gautam gupta2, May 16, 2024
    #2
  3. P4-630
    P4-630 Win User
    CAUGHT: Lenovo crams unremovable crapware into Windows laptops – by hiding it in the BIOS

    @pigulici is your laptop Affected?
     
    P4-630, May 16, 2024
    #3
  4. CHESSORIGINAL
    chessoriginal Win User

    Getting Frequent Bluescreens w/ Windows 11 on Lenovo Laptop

    Multiple 0x0000009c BSODs on Windows 10 Lenovo Laptop

    Symptoms:
    • Windows 10 Pro BSODs randomly (after freezing). I have almost 12 identical dumps (attached).
    • There seems to be no pattern to it but sometimes it happens when the machine is idle.
    • The machine just hangs and then eventually reboots -- most of the time I don't even see a BSOD screen, it just goes from a frozen screen to reboot and the dump is generated.

    Steps Taken With No Success:
    • Ran full memtest with no issues.
    • Clean Windows reinstall.
    • Changed from HDD to Crucial SSD.
    • Updated BIOS and drivers to what I think are the latest (manufacturer website).

    Important System Characteristics:
    • Lenovo Z70 laptop with dual Intel 5500 and nVidia GeForce 840M graphics cards
    • Virtualization technology is turned on in BIOS in order to run virtual machines
    • The BSODs stopped for a good while and then started up again quite frequently lately. I haven't been able to pinpoint any changes in how I use the machine.


    Most of the dumps seem to point to intelppm.sys --I'm not sure where to go from here.I have attached the output of the information DM log collector. I have gone through all the files and sanitized them to remove any sensitive personal information (according to me) but that shouldn't affect the integrity of the information.
     
    chessoriginal, May 16, 2024
    #4
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Getting Frequent Bluescreens w/ Windows 11 on Lenovo Laptop

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