Windows 10: getting message 'chain broken when using microsoft jigsaw

Discus and support getting message 'chain broken when using microsoft jigsaw in Windows 10 Gaming to solve the problem; chain broken message when using jigsaw... Discussion in 'Windows 10 Gaming' started by nancie arkley, Feb 25, 2023.

  1. getting message 'chain broken when using microsoft jigsaw


    chain broken message when using jigsaw

    :)
     
    nancie arkley, Feb 25, 2023
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Redirecting

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Feb 25, 2023
    #2
  3. Microsoft jigsaw

    Hi Jill,

    This error might be caused by a corrupted system file.

    For us to provide the best resolution possible, we would like to ask the following:

    • Have you downloaded the Microsoft Jigsaw application already? If yes, are you getting this error message when launching the application?
    • What troubleshooting steps have you done so far?

    We'll be waiting for your response.
     
    Gerard Qui, Feb 25, 2023
    #3
  4. getting message 'chain broken when using microsoft jigsaw

    Microsoft Jigsaw Stuck Ad

    Since the troubleshooter wasn't able to resolve the issue, we suggest resetting the application and see if it helps. Follow the steps below:

    • Open Settings.
    • Click Apps.
    • Locate Microsoft Jigsaw, then click Advanced options.
    • Click Reset.
    If the issue still persists, we recommend uninstalling and reinstalling Microsoft Jigsaw to resolve the issue. Click this
    article
    for reference on how to remove a program in Windows 10.

    If anything comes up, don't hesitate to get back to us anytime.
     
    Martin Bar, Feb 25, 2023
    #4
Thema:

getting message 'chain broken when using microsoft jigsaw

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