Windows 10: Getting occasional BSOD gaming - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Hi there,

First time posting so apologies for any mistakes.

I'm getting BSODs occasionally while running games and once or twice while trying to load up a game.

I did a fresh install of Windows 10 Pro using the reset pc functionality built into Windows, have installed all Windows updates and drivers (including lastest graphics driver), running a legit copy of Windows. I also updated my BIOS to the latest version.

This solved some of my issues and has reduced the frequency of BSOD but they are still occurring. For example, I couldn't get more than a few mins into an Apex Legends game without a crash. Now that game has not crashed in an hour or so of playing.

It does not seem to be related to the 'intensity' of gaming or graphical settings. For example 'For the King' has given me a BSOD, but then so has 'Destiny 2' or 'The Outer Worlds' sometimes when nothing is really happening in terms of in-game action. Some games seem fine, for example, 'League of Legends' has not BSOD once while running but has a couple of times when I have tried to open the client/launcher.

I will attach here the zip of my log as requested in the posting instructions. DESKTOP-RSIF4CV-(2020-04-30_19-33-35).zip

Looking in my minidump folder I only have 2 dumps (2 BSOD since fresh Windows install). I assume this will be in the zip?

I have looked at the errors in WinDbg but honestly, I don't know much of what I'm looking at. I know my way around code and computers but not sure how to debug these errors so any help would be greatly appreciated.

My core pc specs if helpful:
Mobo: MSI B450 Tomohawk (latest BIOS)
CPU: AMD Ryzen 5 3600 (3.6ghz)
GPU: GeForce RTX 2070 Super (Palit Jetstream)
RAM: 2x 8GB Corsair DDR4 3200Mhz
Storage: Sabrent Rocket SSD NvMe 1TB
Edit - OS: Windows 10 Pro


Once again, any help greatly appreciated! Happy to post more info as needed.

:)

 

Occasional SYSTEM_THREAD_EXCEPTION_NOT_HANDLED BSOD


Got a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED BSOD. Opened the MEMORY.DUMP with windbg to see that the faulted driver was a Broadcom wireless driver (bcmwlhigh6.sys) that is not listed in Device Manager. So I thought I'd stop by here for some advice. The requested zip file is attached.

At your convenience. Thanks.

 

BSOD: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Hello Ethan,

We realize the inconvenience you are experiencing with BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on your system. We will certainly help you.

Blue screens (BSOD) is mostly occur due to hardware and sometimes due to incompatible software. In a lot of cases it is a corrupted driver or a driver conflict. The most common causes of blue screens are overheating, faulty RAM, video card problem
and BIOS.

The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch.

We suggest you to kindly follow the steps from the below article and check if it helps:

Troubleshoot blue screen errors

Let us know the status of the issue and the result of troubleshooting. We will be happy to assist you further.

Thank you.

 

Windows 10 BSOD: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

When I start my laptop. It's always restart and show BSOD : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

(Cl.dll). Please give me your suggestion.