Windows 10: Getting this error when I try to play a Kholat Game on PC.

submitted by /u/soumyadeep980
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:)

 

Issue when playing games

Hello,

This issue when you're playing games can be due to incompatible driver since it can be resolved by updating the display driver. However, we would like to know more about your concern. Kindly provide us the needed information below:

• Which device are you using in playing games?
• Is this issue happening when you're playing online or offline games?
• Is there a connected USB device?
• Are you getting any error messages?

As an initial recommendation, we suggest that you try reinstalling the driver instead of updating it. Here's how:

• Open Device Manager.
• Right-click (or tap and hold) the name of the device.
• Select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

Looking forward to your response for any updates.

 

play games on my pc

Hi Lisa,

In order to assist properly, kindly answer the following questions:

• On which website are you trying to play the game? What is the title of the game?
• Have you tried using other browsers like Edge?
• What error message are you getting?
• Can you provide more details on the troubleshooting steps that you have tried so far?
• Are you experiencing that same thing using other PCs?

Your response is highly appreciated.

 

BEX64 error only occurred when I was playing Battlefield5

Hello duadua9,

Thank you for writing to Microsoft Community Forums.

To address the issue, kindly help us with the following questions.

1. What is the make and model of the computer?
   
2. What is the exact error message that is displayed while you play the game?
   
3. Are you facing this issue on Xbox console or Windows PC?
   

BEX64 error is caused by the saved files while you play the game. Kindly check with the below suggestions and see if it works.

• Delete all saved files (game files) from your users/documents folder (possibly libraries/documents folder).
  
• Start the game launcher from origin.
  
• If the origin syncs saved files before starting the launcher > Perform step 1 again.
  
• If it doesn’t sync, start the game and Play.
  

Note: Delete only the game files, do not delete the personal files.

Kindly help us with the above queries and respond with the status of the issue.

Hope it helps.

Mala S

Microsoft Community - Moderator