Windows 10: Getting this security warning

Discus and support Getting this security warning in AntiVirus, Firewalls and System Security to solve the problem; As of today 9/10/16 when i open Edge Browser I get this warning: [img] I have done a full system scan with Avira and Malwarebytes which found no... Discussion in 'AntiVirus, Firewalls and System Security' started by jeepers, Oct 8, 2016.

  1. jeepers Win User

    Getting this security warning


    As of today 9/10/16 when i open Edge Browser I get this warning:
    Getting this security warning [​IMG]
    I have done a full system scan with Avira and Malwarebytes which found no threats, It comes up with a beeping sound and i have to click backwards to get back to my home page. I ran Spybot S&D and it found no threats. Is it something i should be worried about..( I already am ).
    cheers

    :)
     
    jeepers, Oct 8, 2016
    #1
  2. Le Boule Win User

    getting a internet security alert warning

    That’s a rather prevalent tech support scam popup being reported to the forum. I’ve previously seen similar popups on Yahoo as well as a couple of times on the MSN homepage using different computers, different operating systems,
    different browsers and different AV programs. It’s annoying but not potentially “fatal” unless you fall for the scam. Usually you can close down the browser without issue though sometimes you need to close it using Task Manager. Occasionally you may need
    to do a hard shutdown using the Power button. When you restart the computer do
    not restore your browser if asked to do so.

    If you haven’t done so you might want to empty temporary internet files, restart the computer and run a Quick Scan with your antivirus program.

    See Beware
    of Phony Tech Support Scams


    Tech support scams - Windows Defender Security Intelligence

    I’ve not seen the popup in over three weeks and have not added any security type programs to my computers but some users report that programs such as Ublock Origin or another ad blocker will help prevent the “malvertising” popup
    from appearing.

    If the issue continues see Remove "Internet Security Alert! Code: 055BCCAC9FEC" Pop-up Scam You
    may not need Hitman Pro (available as a trial version) but note that you may need to reset your browsers.

    How to reset Internet Explorer to Default Settings (2017 Help Guide)

    How to reset Google Chrome settings to default (Complete Guide)

    How to reset Mozilla Firefox to Default Settings (2017 Help Guide)

    How to Reset Microsoft Edge in Windows 10

    For a more detailed (technical) explanation of this issue suggest you see the Answer of GreginMich in Error 33578- Pop-up telling me my computer has been infected

    Regards...

    Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.
     
    Le Boule, Oct 8, 2016
    #2
  3. getting a internet security alert warning

    Just bought my computer 3 days ago barely used it and a red screen come up and says internet security alert call windows tech support with telephone # which I di not do I also have a hard time getting out of it called hp they asked what browser I was
    using I told them Google chrome they said must chrome I told them I never had this problem before anyone know what could be wrong.. Thanks in advance..
     
    carolchrynwski, Oct 8, 2016
    #3
  4. Kari Win User

    Getting this security warning

    Getting this security warning [​IMG]
    Warning That is most definitely a scam, whatever you do don't call that number, don't allow that page open pop-ups!

    You said that page will open every time you open Edge. That might be because the site has added it to the list of pages that opens whenever Edge is launched. I've see this happen when user has accidentally visited a not too safe site. Check that list first, if the page is there remove it by clicking the X after the site address. See screenshot:

    Getting this security warning [​IMG]
     
    Kari, Oct 8, 2016
    #4
  5. Kari Win User
    Wanting to reply your post as soon as possible I forgot to tell what next. Sorry.

    When you have checked if the page is set to open every time Edge is launched, and if yes removed it, click Choose what to clear under Clear browsing data:

    Getting this security warning [​IMG]


    Select Browsing history, Cookies and saved website data and Cached data and files (these three should be selected by default), and click Clear:

    Getting this security warning [​IMG]


    If you want to you can set Edge to clear the selected items every time Edge is closed.
     
    Kari, Oct 8, 2016
    #5
  6. dencal Win User
    To get rid of this scam open Task Manager, under Processes tab tick End Process, then turn off computer.
    Disconnect router as this scam is locked onto it, by disconnecting it you break the contact
    Restart router and all should be cleared.
    As already stated by Kari do not call them.
     
    dencal, Oct 8, 2016
    #6
  7. jeepers Win User
    Thanks to all for the advice, I should have mentioned that i cleared the cache and all the other stuff as soon as i had got back to the Home page. I would like to know how i got the pop-up as the only sites i visited where OCAU and The Ten forums. It is the 1st weird pop-up i have had,what threw me was the bloody beeping noise from my laptop.
    I might have to look for another AV as it seems Avira has let it through.
    cheers
     
    jeepers, Oct 8, 2016
    #7
  8. Getting this security warning

    Any free software downloads? Sites like CNET seem to be bundled with added pups/malware etc.
     
    Barneyrubble, Oct 8, 2016
    #8
  9. RolandJS Win User
    Avira is an anti-virus program, what got in was a form of malware; unless you got the full monty, Avira Internet Security Suite [or whatever they call it], Avira is going to let through what you completely accidentally opened the door to.
     
    RolandJS, Oct 8, 2016
    #9
  10. Borg 386 Win User
    Anytime you d/l a program, try to get it from the authors/company site. Steer clear of hosting sites such as CNet & others. They have a habit of adding unwanted extras with/without your knowledge.

    Here's a good article that describes all the hidden traps & what happens when you d/l from some of these sites:

    Heres What Happens When You Install the Top 10 Download.com Apps

     
    Borg 386, Oct 8, 2016
    #10
  11. simrick Win User
    *Thumbs
     
    simrick, Oct 8, 2016
    #11
  12. Spike999 Win User
    Is that phone number even valid? I've never seen anything except 4 digits in the final sequence.
     
    Spike999, Oct 8, 2016
    #12
  13. RolandJS Win User

    Getting this security warning

    What was that original phone number? International or US?
     
    RolandJS, Oct 11, 2016
    #13
  14. Spike999 Win User
    Roland:
    The phone number given was... 1-800-875-392
    I'm not familiar with international numbers so I can't say
     
    Spike999, Oct 11, 2016
    #14
  15. RolandJS Win User
    I see now, somebody forgot to print the last digit *Smile
     
    RolandJS, Apr 5, 2018
    #15
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Getting this security warning

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