Windows 10: Getting Unknown USB Device Set Address Failed when pluggin in my Seagate 6TB External Hard...

I have a 6TB Seagate External HarddriveI have lots of family pictures and videos on it, etc.I always have it just sitting on my desktop plugged in. It's never been dropped, etc.When I went to access it last, it froze my windows file explorer. I waited until it worked, when it was back up, I clicked into the files and then it just disconnected. Upon unplugging and plugging it back in I got an error saying "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. Recommendation: Try reconnecting the device. If Windows still does not recognize it, your

:)

 

Unknown USB Device (Set Address Failed)

Windows version 21H1 19043-985 Windows 10 Pro 64bit

I am running a WD RED 10GB RAID 1 mirror on an unmanaged external enclosure. Enclosure specs are here HUR5-SU31C , 2 Bay USB 3.1 Type-C Specs - Mediasonic Forum

I've had this enclosure connected to a Windows 10 machines for several months now with no hiccups. It acts as my Plex library. A couple days ago after I performed a Windows update, the drive started to disconnect when attempting to write data to it. I checked out device manager and it showed Unknown USB Device (Set Address Failed). I can toggle the power on the enclosure but as soon as I try to write something to it or even delete something explorer freezes and disconnects the enclosure. So I moved it over to another machine, running same windows version and it works fine. I can write and delete to it and no problems, no freezes, no disconnects.

While the drive is in the Unknown USB Device (Set Address Failed) state, I uninstall the driver, rescanned hardware and it pops up again as Unknown USB Device (Set Address Failed). The only way I can get it to recognize it to power cycle the enclosure but the problem occurs again. If I reboot the computer sometimes the drive will be recognized and sometimes it won't.

Since the enclosure works in another computer I assume there is something wrong with the specific machine. I have 2 other external drives connected to it, an external WD 12GB and a smaller 4GB 3rd party external enclosure, all working fine. I've tried switching usb ports but same result. I don't believe the cable is bad because it works fine on another machine with the same usb cable.

Any suggestions?





- - - Updated - - -

I am going to try this and will report back if it does not fix it.

USB drive or flash problems? How to cleanup and remove old USB storage drivers | TechSpot Forums

 

Getting (Unknown USB Device (Set Address Failed) when pluggin in my Seagate 6TB External Hard Drive - Also says "Windows has stopped this device because it has reported problems. (Code 43)"

I have a 6TB Seagate External Harddrive

I have lots of family pictures and videos on it, etc.

I always have it just sitting on my desktop plugged in. It's never been dropped, etc.

When I went to access it last, it froze my windows file explorer. I waited until it worked, when it was back up, I clicked into the files and then it just disconnected. Upon unplugging and plugging it back in I got an error saying

"The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.

Recommendation: Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly."

When I plug it back in, it does the same thing.

I checked the Device Manager and in the Universal Serial Bus controllers, it has my device that says "Unknown USB Device (Set Address Failed))

I also get the error of "Windows has stopped this device because it has reported problems. (Code 43).

I have done all these steps:

Fixed! Hardware and Device Troubleshooter Is Missing Windows 10 - MiniTool

https://www.intel.com/content/www/us/en/support/articles/000038287/graphics.html

Fix graphics device problems with error code 43 - Microsoft Support

At this point, I'm not entirely sure what to do. When I plug it in, you can hear it "thinking". Things are spinning inside, the light is on, and it stays connected, but for some reason it will not get passed this USB Device not recognized.

I'm hoping I can exchange it at Costco, but the problem is, how do I get all my data off it without losing anything? I'd love to fix it, but if not, the next option is to get all the data off and get a new one.

Any help would be appreciated.

Thanks,

 

Unknown USB Device (Set Address Failed)

The only issue I've seen with my USB 3 Dual-Drive Dock with 3 USB ports on the front is with one being the charging port, the other 2 ports work fine with Thumb drives.