Windows 10: Getting VIDEO_MEMORY_MANAGEMENT_INTERNAL BSOD frequently with browsersboth Edge and Chrome...

I am not sure if I saw this error before or after a windows update, but I am seeing a "VIDEO_MEMORY_MANAGEMENT_INTERNAL" BSOD very frequently for the past month whenever I use a browserboth edge and chrome, especially while watching youtube videos. Sometimes the same would happen within just 5 minutes of using the browser/watching videos. I use Windows 10 version 21H2, OS build - 19044.1645. Whenever I watch videos, the CPU usage is around 10% on average, and ram usage is 30-35%. I have a Ryzen 5 4600H CPU and 16GB RAM, and it only uses the the GPU that is onboard the CPU while I watch yout

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Edge Import Bookmarks from Chrome does not work

Hi,

To resolve your issue with Microsoft Edge, we suggest that you clear your browsing data. Please follow the steps below:

• Click on the 3 dots at the upper right corner of Edge.
• Go to Settings.
• Go to Clear browsing data.
• Click on Choose what to clear > Clear.
• Try to import your bookmarks from Chrome to Microsoft Edge.

Let us know how it goes.

 

BSOD with error code: VIDEO_MEMORY_MANAGEMENT_INTERNAL

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with your PC as you receive BSOD with the error code VIDEO_MEMORY_MANAGEMENT_INTERNAL. I certainly appreciate your efforts in sharing the necessary details to analyze the issue.



The VIDEO_MEMORY_MANAGEMENT_INTERNAL bug check has a value of 0x0000010E. This indicates that the video memory manager has encountered a condition that it is unable to recover from.



Upon checking the dump files, I found that the file dxgmms2.sys is causing the BSOD on the system.



I would suggest you to uninstall the graphics drivers and then re-install them from the

manufacturer website to see if that helps.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for ‘Run’.
   
2. In Run dialog box, type ‘devmgmt.msc’ and hit enter.
   
3. Expand Display Adapters.
   
4. Right click on the Display drivers and click on
   Uninstall.
   
5. Check the box Delete the driver software for this device.
   
6. Click on OK.
   
7. Do not restart the PC.
   

In addition, I see that there is a BIOS update available for the PC. You can also try updating the BIOS and see if that helps. The BIOS update can be downloaded from the

manufacturer website.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from
the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk



If the issue persist, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Site links not working in Chrome or Edge

Hi,





Have you tried resetting your browser? If not, we suggest you to do so. To reset Edge, follow these steps:

• 
  Go to
  Browser Settings.
  
• 
  Clear
  Browser Data.
  
• 
  Close the browser and launch it again.
  

If the issue persist, follow these other steps:

• 
  Go to
  Task Manager.
  
• 
  Click on
  MicrosoftedgeCP.exe
  
• 
  End the task.
  

Let us know how it goes.



Regards.