Windows 10: Getting "We couldn't complete the updates, undoing changes" message when attempting to...

Discus and support Getting "We couldn't complete the updates, undoing changes" message when attempting to... in Windows 10 Installation and Upgrade to solve the problem; As the title suggests, I have been getting errors trying to install a windows update, where it undoes the changes during install while I am restarting.... Discussion in 'Windows 10 Installation and Upgrade' started by Josh Moehlenpah, Nov 8, 2024.

  1. Getting "We couldn't complete the updates, undoing changes" message when attempting to...


    As the title suggests, I have been getting errors trying to install a windows update, where it undoes the changes during install while I am restarting. I have attempted scanning and repairing all my files, I have tried clean booting my pc, I have tried reinstalling windows onto my pc. Looking at the CBS logs, I cannot determine the root cause, so I have attached a zip of the CBS logs for reference here.Some useful info from the CBS.log file that I could not decipher.2024-11-08 14:24:59, Error CSI 00002260@2024/11/8:21:24:59.302 F CMIADAPTER: AI failed. HRESULT = 8004107a [

    :)
     
    Josh Moehlenpah, Nov 8, 2024
    #1

  2. Couldn't complete Updates - Undoing Changes

    On an older machine, the restart after applying KB4048955 results in multiple attempts at installing "something", additional re-starts and finally the message it couldn't complete the updates and was undoing the changes. When the machine eventually re-starts, this update is still being offered and the machine is - again - requesting a restart.

    MS offers a total of 8 different version of this update for manual download and install. This machine has an AMD Phenom II X4 965 processor so I downloaded both, the Delta and the Cumulative Win X64 version of this update and attempted to install the update manually. Everything appeared to go well but again, re-starts were required and those restarts, again, ended up with roll-backs.
    As this goes on "ad infinitum", I turned off updates in the hopes this will get fixed eventually but the machine keeps insisting it requires a re-start - which then gets rolled back e.t.c. e.t.c.

    Windows Update Troubleshooter was not able to resolve the problem. SFC /scannow reports everything is fine.

    And finally: The update apparently was installed at least once but one of the roll-backs must have un-installed it: It is no longer listed.

    Getting "We couldn't complete the updates, undoing changes" message when attempting to... [​IMG]
     
    TheAncient, Nov 8, 2024
    #2
  3. Arun B J Win User
    We couldn't complete the updated, undoing changes...

    Hi,



    I suggest you to run the Windows Update troubleshooter and check if it helps.

    Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

    Refer these steps:


    • Press Windows key +X, select
      Control panel.

    • Change the view by option on the
      top right to Large icons.

    • Click on troubleshooting and click on the
      view all option on the left panel.

    • Run the Windows Update troubleshooter.


    Keep us posted on this issue so that we can assist you better.
     
    Arun B J, Nov 8, 2024
    #3
  4. marius-O Win User

    Getting "We couldn't complete the updates, undoing changes" message when attempting to...

    Windows 10: "We couldn't complete the updates, undoing changes"

    I've got the same issue and following on @Arthur's suggestion, I had a look at my user SIDs in the registry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList and some of them belonged to users that no longer existed in the system (I had previously removed them).

    I've removed the dummy entries (luckily there were only a couple) and the update worked.

    PLEASE save yourself some trouble and backup the registry before trying that.
     
    marius-O, Nov 8, 2024
    #4
Thema:

Getting "We couldn't complete the updates, undoing changes" message when attempting to...

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