Windows 10: Getting Windows Server VM restarted unexpectedly with Event Kernel-general ID 16

Hello all,I'm working on Vmware VCenter and i have Windows Server VM in each Vsphere. In one of these Vsphere, we noted that VMs restarted unexpectedly and we got the Event kernel-General with the ID 16 when we access to the MS windows event viewer.The following capture show some details about the Event ID.We really want to know the reason of this unexpected restart and if it is related to the VM system itself or is related to the Vsphere node. We verified logs, alerts and health status informations reported by the Vsphere and we dont have any thing suspecious.Another thing to note, we tried

:)

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

[SOLVED] False "Kernel Power Event ID 41 (63)" reported into the Event Viewer

Hi,

I apologize for not addressing you in a timely manner. Let me help you in resolving the issue.

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was
not shut down cleanly, a Kernel Power Event 41 message is generated.

As of now, I suggest you to unplug all external devices connected to the pc and restart the system to check if you are able to get to the desktop screen.

Following link is an Microsoft article related to the error message that is being displayed on your screen and check if it helps.

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

Event ID 41 The system has rebooted without cleanly shutting down first - Windows Client

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.