Windows 10: Ghost Bubbles on my touch screen - surface pro 4

Discus and support Ghost Bubbles on my touch screen - surface pro 4 in Windows 10 BSOD Crashes and Debugging to solve the problem; earlier i have been battling with jumping screen. now these ghost bubbles are making my life miserable. my surface pro is 3 years old. these things... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by v ramanagundamaraju, Jan 1, 2021.

  1. V RAMANAGUNDAMARAJU
    v ramanagundamaraju Win User

    Ghost Bubbles on my touch screen - surface pro 4


    earlier i have been battling with jumping screen. now these ghost bubbles are making my life miserable. my surface pro is 3 years old. these things have started about 2 months back. sometimes they appear immediately after starting work and sometimes mercifully starts after some time. it happens irrespective of - whether you are on browser or any other application. Mouse starts misbehaving, cursor moves erratically and is totally out of control.


    i tried several methods suggested in some of the threads - including uninstalling "HDI Compliant - touchscreen driver" and shutting off and restarting the PC again. drivers got restored but problem remains.


    however, I am curious to know why there are several drivers under "Human Interface Devices" with same name - for example:


    HDI Compliant Consumer control device - appears twice

    HDI Compliant system controller - appears twice

    HDI Compliant touchscreen - twice

    HDI Compliant vendor defined device - appears 8 times

    USB input device - appears twice


    i am not sure if this is normal. Or is it that multiple numbers of same drivers leading to ghosting and bubbles formation?


    In any case what i need is a solution to this problem. Microsoft seems to be behaving irresponsibly with its customers. I am not getting any satisfactory solution to this problem.


    G V Ramana

    :)
     
    v ramanagundamaraju, Jan 1, 2021
    #1
  2. BRINK
    Brink Win User

    Updates for Surface Pro 4 - April 12


    Source: Updates for Surface Pro 4 (12 April 2018) Surface
     
    Brink, Jan 1, 2021
    #2
  3. BRINK
    Brink Win User
    Updates for Surface Pro 4 - April 12

    Source: Updates for Surface Pro 4 (12 April 2018) Surface
     
    Brink, Jan 1, 2021
    #3
  4. LARRYWEST1
    LarryWest1 Win User

    Ghost Bubbles on my touch screen - surface pro 4

    Ghost Bubbles

    When you touch a touchscreen it creates a "bubble" where your finger is. Ghost bubbles are created by an issue with the computer's touchscreen Human Interface Device. The screen thinks you touching it, makes "ghost bubbles" in rapid succession, and the
    mouse therefore doesn't react correctly either and you can't do anything about it other than disable or delete the HID. Every time your machine is restarted, Windows automatically restarts/reinstalls the Touchscreen HID and you have to start all over again
    trying to remove it.
     
    LarryWest1, Jan 1, 2021
    #4
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Ghost Bubbles on my touch screen - surface pro 4

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