Windows 10: Gift Card purchased redeemed on the wrong device

Discus and support Gift Card purchased redeemed on the wrong device in Windows 10 Software and Apps to solve the problem; Someone I know purchased Minecraft Windows 10 for me as a gift on PC (Code sent via Xbox) But when he was redeeming it, it was accidentally redeemed on... Discussion in 'Windows 10 Software and Apps' started by Kay Leadbeater, Aug 19, 2019.

  1. KAY LEADBEATER
    Kay Leadbeater Win User

    Gift Card purchased redeemed on the wrong device


    Someone I know purchased Minecraft Windows 10 for me as a gift on PC (Code sent via Xbox) But when he was redeeming it, it was accidentally redeemed on the Xbox Companion App when it should have been redeemed on the Windows 10 play store. Is there anyway to reverse this so it can be re-redeemed on the correct device?

    :)
     
    Kay Leadbeater, Aug 19, 2019
    #1
  2. SNEAKYSNEAKYNINJA
    SneakySneakyNinja Win User

    About Redeeming Gift Card

    So I redeemed my gift card online, and once I enter Windows Store on my Windows 10 Device, it tells me to either redeem a code, use a mobile number, use a PayPal card or a credit card! How could this be happening? I literally spent money on my gift card
    then it tells me to redeem another gift card!
     
    SneakySneakyNinja, Aug 19, 2019
    #2
  3. VIKTORIJA L.
    Viktorija L. Win User
    redeem microsoft gift card !

    Hi hamid khaleghi,

    Thank you for posting on the Forum.

    I understand you are having issues with redeeming Microsoft Gift card.

    I suggest you have a look at the information on the link. There are a few ways to redeem the Gift card.

    Billing help - Microsoft account

    Kind regards,
     
    Viktorija L., Aug 19, 2019
    #3
  4. FINNWOODS
    FinnWoods Win User

    Gift Card purchased redeemed on the wrong device

    Making Purchases After Redeeming Gift Card

    I recently redeemed a $25 Windows gift card for Windows 10 Store on my Surface Pro 3. At first when using the 25 digit code I ran in to some problems like "an error occurred" or "please try again later." Now it says the gift card code has been redeemed
    but whenever I attempt to buy something like music it says my purchase wasn't completed. What should I do? Is it anything involving the code?
     
    FinnWoods, Aug 19, 2019
    #4
Thema:

Gift Card purchased redeemed on the wrong device

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