Windows 10: Gigabyte aero 15, it shuts off completely as if losing power randomly, windows error log...

Discus and support Gigabyte aero 15, it shuts off completely as if losing power randomly, windows error log... in Windows 10 Software and Apps to solve the problem; So I'm not sure why this is happening, I thought it's the heat on gpu/cpu so I started monitoring the temperatures while gaming or browsing the web but... Discussion in 'Windows 10 Software and Apps' started by KacperZychowicz, Apr 8, 2023.

  1. Gigabyte aero 15, it shuts off completely as if losing power randomly, windows error log...


    So I'm not sure why this is happening, I thought it's the heat on gpu/cpu so I started monitoring the temperatures while gaming or browsing the web but they never get above 76celsius... I even cleaned out the grills where the fans are located thinking it could be that but it still happens randomly either while gaming or surfing the web, not too sure why....the only log kind of file i managed to find is attached in this link as my kernel dump wasn't ticked in the settings but I should have a minidump next time it happens.https://drive.google.com/file/d/18B5PPoIcV_F0QHI3l0ZSLY6ZWNaj7hJ-/view?usp

    :)
     
    KacperZychowicz, Apr 8, 2023
    #1

  2. HP Pavilion 15 randomly shuts down incorrectly if fast startup enabled

    I've just updated an HP Pavilion 15 from Windows 8.1 to Windows 10 (Home 64 bit). If fast startup is enabled, the laptop freezes at the very least step of the shutting down process. The shutting down process goes like this:

    1. First you click on shut down
    2. The shut down screen appears
    3. The screen turns off and then the fan starts to spin at high speed
    4. After 4-5 seconds, the fan stops
    5. The laptop is completely turned off, no lights are turned on (in most of PC's)

    Well, my problem is that randomly, the Pavilion 15 freezes after step 4 has been completed, with the light of the ON/OFF button turned on forever. Sometimes it turns off correctly, but many other times this happens. If I disable the fast startup, this won't happen and it will always turn off correctly.

    What can I do?
    How is it that it's random?

    I've tested this with no apps running on background, so that can't be the reason, besides, no apps or programs can freeze the system after the step 4 has been completed, since they are all shut down after step 1.

    Also, the fast startup option was activated when I was using Windows 8.1 and never had a single problem with this laptop.
     
    rambomhtri, Apr 8, 2023
    #2
  3. Ernie San Win User
    Windows 10 is unable to complete shut down

    We suggest doing these troubleshooting steps below:

    Method 1. Hard Reset

    • Shut down your computer.
    • Remove the cable and wires connected to your computer.
    • Press the Power button for 10 seconds to completely drain your device.
    • Check if there's any changes.
    Method 2. Shutdown trick.

    • Press Windows key.
    • Press and hold Shift.
    • Click the Power icon.
    • Select and click Shutdown.
    Let us know the outcome.
     
    Ernie San, Apr 8, 2023
    #3
  4. Gigabyte aero 15, it shuts off completely as if losing power randomly, windows error log...

    Laptop randomly shuts down after latest Windows 10 update

    Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

    Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

    What should be my next step?

    Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.
     
    Robin Kramer, Apr 8, 2023
    #4
Thema:

Gigabyte aero 15, it shuts off completely as if losing power randomly, windows error log...

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