Windows 10: Gigabyte G5 KF stuck on logo

I'm reporting a serious issue that seems to be affecting multiple users after the latest Windows 10/11 update June 2025, specifically on Gigabyte G5 KF/MF 2023 laptops.After the update, my laptop:Gets stuck on the Gigabyte logo screenCannot access the recovery menu F9 doesn't workCan detect USB boot drives in BIOS but won’t boot from them — just loops back to the logoBIOS shows SSD/NVMe as detected, but Windows Boot Manager failsResetting BIOS/CMOS, replacing SSD or RAM, using different OS installers — all failLinux also doesn’t boot. No recovery screen ever a

:)

 

Realtek is not compatible for my device(Gigabyte G5 KE)

I didn't understand what you meant.

The driver I suggested is for the model "G5 KE". Is this your PC model?

On the Gigabyte website, I noticed that there are also the models "G5 ME" and "G5 GE".

 

Unable to install Windows on my laptop g5 (2003) model KF

Unable to install Windows on my laptop g5 2003 KF

I am getting media driver missing error. I tried everything, changing USB port and USB pen.

Only Linux Works, but i need windows 11!

They don't respond on the gigabyte site! My model is g5 2023 KF

https://www.gigabyte.com/Laptop/G5--2023/support#support-dl-driver

no driver for nvme!





Help..

 

BSOD gygabyte g5 kf

I recently purchased a new laptop, a Gigabyte G5 KF (i5-12500H, RTX 4060, 460GB M.2 SSD, and 8GB RAM). It has been giving me many BSODs with the following messages: UNEXPECTED STORE EXCEPTION, WHEA UNCORRECTABLE ERROR, and SYSTEM SERVICE EXCEPTION. I have tried all possible ways to correct these errors. I have used the sfc scannow command, tested the RAM with Memtest86+, and found no errors. I have also executed the chkdsk /r command, but nothing. I also tried updating all the laptop drivers from the official Gigabyte website, including updating the BIOS drivers, but the blue screens continue. I have exhausted all my options for repairing this. I don't believe it's hardware-related but rather a driver issue. When I enter the reliability monitor tab and compare when the blue screens occurred, it only says this:
"Description The previous system shutdown at 7:05:11 PM on ‎4/‎12/‎2024 was unexpected."

Additionally, I found this:

Description A problem with your hardware caused Windows to stop working correctly.

Problem signature Problem Event Name: LiveKernelEvent Code: 141
Parameter 1: ffff9a8fe1f09010
Parameter 2: fffff807bb337470
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22631
Service Pack: 0_0 Product: 768_1
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033

Extra information about the problem Bucket ID: LKD_0x141_Tdr:6_IMAGE_igdkmdn64.sys_GEN12LP_DX12_PAGEFAULT

Should I return the computer? Or can this problem be fixed? It's worth mentioning that most of the time this happens when the computer is unplugged.