Windows 10: Go back recovery option, screen staying blank for 1hr +

Discus and support Go back recovery option, screen staying blank for 1hr + in Windows 10 Software and Apps to solve the problem; Hi i performed a go back recovery on my pc to return from windows 24h2 to windows 23h2 the option wasnt in grey it allowed me to proceed as i updated... Discussion in 'Windows 10 Software and Apps' started by ErissOP, Dec 10, 2024.

  1. ERISSOP
    ErissOP Win User

    Go back recovery option, screen staying blank for 1hr +


    Hi i performed a go back recovery on my pc to return from windows 24h2 to windows 23h2 the option wasnt in grey it allowed me to proceed as i updated to windows 24h2 within the 10 day period, ever since starting the go back option my screen has been blank and it hasnt changed a single time, i check my second monitor and that screen also says no signal. Im not so sure what i should do as it has been over an hour now

    :)
     
    ErissOP, Dec 10, 2024
    #1
  2. ANGELA PUN
    Angela Pun Win User

    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article     which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Dec 10, 2024
    #2
  3. JAN DEL
    Jan Del Win User
    Screen stays on

    Hi Scott,

    Enable for you PC screen to stay on, please follow the steps below:

    • Go to Control Panel.
    • Click Hardware and Sound option.
    • Click Change when the computer sleep option under Power Options.
    • Set up your desire settings for Turn off the display and
      Put the computer to sleep       option.
    • Click Save Changes.

    Get back to us if you need further assistance.
     
    Jan Del, Dec 10, 2024
    #3
  4. MOHAMMEDSHUAIB1986
    MohammedShuaib1986 Win User

    Go back recovery option, screen staying blank for 1hr +

    BSOD and Blank Screen!

    Hi,

    I understand that the previously provided solution didn't work so as the next step in solving your issue I would suggest you follow the below.

    Step 1:

    On the login screen click on Power icon on the right corner

    Step 2:

    Press Shift Key and press hold and then click Restart (This will restart the system in recovery mode)

    Step 3:

    In the recovery bluescreen options you’ll need to click (or tap) the Troubleshoot option

    Step 4:

    Then click on Refresh your PC (Keeps data and programs safe)

    Regards

    Shuaib

    Independent Advisor
     
    MohammedShuaib1986, Dec 10, 2024
    #4
Thema:

Go back recovery option, screen staying blank for 1hr +

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