Windows 10: Gonovate g8 Audio Cutting Out

This happened a while ago then stopped. Now it has returned about two weeks ago. The audio on my Bluetooth Gonovate g8 is cutting out on all audio uses. I've tried all the fixes found online but nothing has resolved the problem.

:)

 

Windows 10 Audio Randomly Cuts Out

Hi,

Thanks for posting your query on Microsoft community.

We understand the inconvenience caused and we will try our best to resolve the issue.

We appreciate you for trying the troubleshooting steps.

To assist you better, please provide few details.

1) Is the issue confined with specific browser, when you say online audio and video is not working?

2) Is the issue is confined with play online audio/video or with system audio as well?

3) Which exact Windows troubleshooter you have run?



I suggest you to follow the below steps and check if it helps.



Step 1: If you have not performed audio troubleshooter then, I suggest you to perform audio troubleshooter.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

Step 2: Set Windows Audio services as manual.

Follow the below steps:

1) Press Windows key + r, type services.msc and hit Enter.

2) Check for the Windows Audio services.

3) Right click on the service and select Manual.



For more information, refer to the below link:

http://windows.microsoft.com/en-US/...10&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio keeps cutting

Hi, I always had issues with the audio driver on my computer somewhy. Yesterday I installed Realtek 6.0.8702.1 which is listed as the compatible audio driver for my motherboard (ASUS PIRIME H310-K R2.0).

Rolling back/updating the driver does not fix the issue.

I ran the troubleshooter multiple times, but it could not find a fix.

No matter which port I plug my speaker in (jbl charge 4) the audio still keeps cutting, but when i use a headset, I have no issues.

I tried reinstalling the driver multiple times.

It is really frustrating, I hope we can find a solution!