Windows 10: Good day, could you kindly assist there is no sound on my laptop but the speakers are on...

Good day,Please assist there is no sound on my laptop but the speakers are on the laptop was formatted recently.

:)

 

Good day, could you kindly assist there is no sound on my laptop but the speakers are on Intel SST/Windows 10/Mecer

Good day,

Please assist there is no sound on my laptop but the speakers are on the laptop was formatted recently.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

No sound from laptop when speakers are disconnected

I have an elderly (7 years old) Dell Inspiron 17 R that I keep as a fallback laptop. I have Win 10 Pro, fully up-to date.

I recently lost sound, when no external speakers are connected. (For info related to speakers, see further down this post.)

The following are my troubleshooting steps.

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Windows Audio is running.

External speakers are disconnected.

In Device Manager > Sound

Disable, then re-enable:

- IDT High Definition Audio
- Intel Display Audio

That did not resolve the issue.
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Download and run: Intel Driver and Support Assistant.

Message: Your Intel Drivers and software are up to date.
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Control Panel > Sound > Playback tab

Select "Speakers/Headphones"

Click Configure

Click Test

Both speakers pass

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Sound is OK from both speakers when they are connected. But on this specific laptop, I really have no interest in any sound coming from the external speakers (or headphones). I simply want the sound from the laptop itself.

How can I restore my sound?

Footnote: I have no Realtek driver. Is that unusual? I can't remember whether the old laptop actually had a Realtek.

Thanks.