Windows 10: Good PC, Games not running

I just purchased an iBUYPOWER Gaming PC, Model TRACE940 from my local bestbuy. I got it all set up, installed geforce experience as well as the drivers associated with my graphics card (GTX 1060). The first game I initially installed and played was of course fortnite, which ran smoothly and without any problems (Over 150 FPS). Fortnite is of course not a graphic intensive game, so I wanted to see how well my computer could run games with more intense graphics, so I installed warframe. After...

Good PC, Games not running

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

Wanting to run old games

Hi Jameson,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I would suggest you to refer the below link and check the compatibility of the game with Windows 10.

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

You may also try installing the game in compatibility mode.
Follow these steps to install the game software in compatibility mode and check if that helps.

• • • • 
        Right-click on the game setup file and click on
        ‘properties’.
        
      • 
        Click on the ‘compatibility’ tab and check the box
        ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
        

If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Unable to run a game on Windows 10.

Hi,

Welcome to Microsoft Community.

- When you say 'ive tried troubleshooting', what are you referring to?

- Did you check in compatibility mode?

I suggest to run the game in compatibility mode by following the steps below and check if it helps.

• 
  Right click on the ‘Setup’ icon for the game and click on properties.
  
• 
  Under Compatibility tab, check the option for ‘Run in Compatibility mode’.
  
• 
  Select Windows 8.1 from the drop down list.
  
• 
  Click on Apply and then OK.
  

Please revert with all the necessary information and we will be happy to help you.