Windows 10: Goodix Fingerprint reader usually will not recognize fingerprint stored

I have a ASUS ROG14 and the Goodix Fingerprint read rarely works as it should. I have to restore fingerprints over and over and then often it will not even try to read. It just says I must you, much use a pin. Maybe this technology is not developed properly to be used on Microsoft? But for me I can't get it to perform in a reliable manner. Any ideas?

:)

 

Fingerprint reader not recognized by system

For some reason, my fingerprint reader is not recognized by Windows. Anybody know how to fix this?

 

Fingerprint Reader ?


It must be a driver issue as my fingerprint reader works fine.

 

windows 10 doesn't recognized internal fingerprint reader

Hi,

Welcome and thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you

I will certainly help you.

I suggest you to uninstall fingerprint reader software from the computer and reinstall it in compatibility mode and check. Follow the below steps

Step1: Uninstall fingerprint reader software.

• • 
    Press Windows key + X on the keyboard.
    
  • 
    Click on Control Panel
    
  • 
    Go to Programs and Features
    
  • 
    Right click your fingerprint reader software from the list and tap or click
    Uninstall.
    
  • 
    Reboot your machine
    

Step 2: If you have executable file of the corresponding driver, I suggest you to install the downloaded driver file in compatible mode. Follow the steps:

• 
  Right click on the driver, and click on Properties.
  
• 
  Go to the Compatibility tab.
  
• 
  Check the box for Run this program in compatibility mode for:
  
• 
  Select the version of Windows in the list of Operating systems.
  
• 
  Click OK.
  
• 
  Double-click the driver file to install the driver and follow the onscreen instructions.
  
• 
  Reboot your computer.
  

Also, refer:

Make older programs compatible with this version of Windows

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Applies to Windows 10 as well.

How to: Install and Update drivers in Windows 10

http://answers.microsoft.com/en-us/...ndows-10/a97bbbd1-9973-4d66-9a5b-291300006293

Let us know if you have any further query on Windows we are glad to assist you.