Windows 10: Goodix fingerprint sensor not working on inspiron 7306 2in1.

My fingerprint sensor, just wont work, I dont know why, When I try and put my fingerprint onto it, it doesnt detect anything. Earlier I tried to bind my fingerprint, and it said that nothing was being scanned,

:)

 

Fingerprint Sensor Stopped Working - 23H2

Hi everyone,

I updated to 23H2 and then reset my machine, as I had a few minor issues and it was getting slow. The fingerprint sensor was working perfectly. Since I reset I have been having trouble with the fingerprint sensor. If I set up Windows Hello it will work a few times then the sensor will stop working.

I have tried - Uninstalling the driver in device manager and rebooting, manually installing a driver from Lenovo, blocking driver updates in the group policy editor in the event there is a bad driver on Windows update, turning Hello off and reconfiguring.

Nothing I have tried works.

I'm convinced it's a Windows issue as the sensor was working fine until I reset Windows.

My machine is a Lenovo Edge 15 (E15).

In device manager the fingerprint sensor is called "Goodix fingerprint"

Can anyone help? Cheers.

I am running -

23H2 22631.2715

 

Fingerprint sensor not working after windows 10 Home update

Hi,

My fingerprint sensor is not working after updating to the latest windows 10 home, version 1903.

I am using Huawei Matebook D15

I've tried uninstalling the driver (Goodix fingerprint device)

Restarted my laptop.

Back to Device Manager,

'search for new hardware changes'

It is able to detect 'Goodix Fingerprint Device' Under the 'Other device', however when i click 'update driver', it unable to search for any available driver.

Please help !

 

Fingerprint sensor not working....again

Thank you for your reply. I went back into the NGC folder and again it said I didn't have permission. I changed it to Administrators, Check Names and tried again unsuccessfully to delete it . Here are the contents in the attached Doc1 file: Is this the reason I am not able to fix the Fingerprint sensor in your opinion? Even after deleting the contents of NGC folder, what do you think I'll have to do next to get the Fingerprint sensor to work again? I'll try your option of downloading Emco Unlockit after I do a backup of my entire computer this morning using Acronis True Image Home Edition. Thank you very much for your excellent suggestions! I'll keep you posted with my progress!