Windows 10: Goodix touchscreen device returning Code 10 error

Hi, my samsung book 4 360 laptop touch screen is not working, but it works with stylus pen. The device says "The device returned an invalid HID descriptor" with problem status STATUS_DEVICE_POWER_FAILURE.Please resolve my issue Thank you

:)

 

Touchscreen not working - I2C HID Device Code 10

Please help,

My notebook touchscreen was playing up before (tapping a few times before it responded). I decided to restart and now it doesn't work at all. Device Manager says I2C HID Device (which the HID Touchscreen and Pen are 'on') is on code 10 - Device cannot start. Tried:

• Restart - no luck
  
• SFC - no luck
  
• Remove device - no luck
  
• Update device driver (Error codes in Device Manager in Windows (microsoft.com)) - No luck - can't even update because I get the same CODE 10!!!
  
• Restarting even MORE - no luck
  
• Checking web - Other people had same problem but was not resolved.
  
• Installing I/O driver - it's 'on' Intel(R) Serial IO I2C Host Controller - 9D61 (you can look at the website here: Product Support for Acer Switch 5| Acer Australia)
  

PLEASE HELP ME!!!

 

Asus transformer T100HAN touchscreen not working

Hi Divyansh,

To troubleshoot your touchscreen issue with Windows 10, we suggest performing the steps provided on this

link. Keep us posted with the result.

Regards.

 

All USB storage devices have code 39 error

Hi Ilya,

Please answer these questions to assist you better.

• Do you get same error codes in the Device manager too?
• Does this issue occurs in other hardware components like keyboard and mouse?
• What is the make and model of your computer?
• Do you get same error when you connect your extenal hard drive to a different computer running Windows 10?

I appreciate the troubleshooting steps you have tried to resolve the issue.

I suggest you to check in Device Manager and check if you get the same error code. If yes follow link and perform the troubleshooting steps suggested under
Code 39

Error codes in Device Manager in Windows.

Error codes in Device Manager in Windows - Microsoft Support

Do let us know if the same code 39 shows under all USB storage devices. Thank you.