Windows 10: Google Chrome Crashing on Windows 10

Upon opening the Google Chrome Browser, the browser kept crashing after 5 seconds the window closed. The only way to fix it was to delete the google folder from the appdata, local folder, under IT guidance. Is this a Microsoft Operating System problem or a Google Chrome problem? Regardless of which, you should post this into your support search engine so others who experience it can fix it for themselves if you choose not to provide support for applications crashing on your operating system. Shouldn't there be a log file that can be read on the operating system to see real quick why an app is crashing that you could provide support for? I had to use my work IT support because Google Chrome doesn't provide support to personal users so no anwers were available. Fortunately, the IT professional was able to walk me through it, though he does not recommend that as a solution. There could be many reasons that an app could fail, including hardware failure. Someone should take responsibility for 'third party support' that is supposed to work on your operating system. I could not get support from HP, Microsoft, or Google. It seems to me that you already provide technical support through your search engine for common problems with Google Chrome, probably because they are failing to provide support to users... no acceptable answer to the problem. I am not blaming Microsoft, but I think that it is high time that there is a support team that provides third-party app support when a user is getting stonewalled.


Thank you for looking into this matter and take my concerns under consideration. It seems to me that it is a joint responsibility between the operating system mfr and the application mfr.


Please let me know if you will address this and put it on your search engine for others or address it with Google so that they can address it. I don't have support access to Google because I don't own a business.


Thank you and regards,

Doreen Shane

*** Email address is removed for privacy ***

508-527-1949

:)

 

Google Chrome crashes

Hi,

As per the description, I understand that the Chrome browser crashes. We will assist you to resolve the issue.

As an initial troubleshooting step, I suggest you to check whether you are able to repair Google Chrome and check if that helps.

In Search, enter Control Panel and select Control Panel.

• Select Programs > Programs and
  Features, and then select the program.
• Select Uninstall to remove the program.
• To fix the program, select Repair or, if that’s not available, Change.
• Follow the directions on the screen

If the repair option is not present, you may uninstall and reinstall the application and check if that helps.

If the issue still persists, it would be better if you contact the Google Chrome support for further assistance.

Hope the provided information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Windows 10 and Google chrome problems

Hello,

Thank you for your interest in Windows 10.

As you have mentioned that now you rolled back to windows 7 ultimate.I would suggest you to follow the steps given below and check.

Uninstall and reinstall Google Chrome and check

To uninstall and reinstall Google Chrome follow the steps given below.

• 
  Press start button.
  
• 
  Select Control Panel.
  
• 
  In Control Panel , Click on
  Programs
  
• 
  Then Click on Programs and features.
  
• 
  Select Google Chrome and Click Uninstall button
  

Uninstall Chrome prompt dialog appears and the further uninstallation process continues if you click uninstall button. Once Google Chrome gets uninstalled, you can download and install Google Chrome from its official website,
and check if issue persists.

If issue still didn’t get resolved by the above mentioned steps, I would also suggest you to post the query in Google support forums for more help.

Get help from the Chrome community:
Google Chrome Help

Hope this helps, if you need further assistance on Windows let us know we will be glad to help.

 

problem uninstalling google chrome

Hi,

Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

• On your keyboard, press Ctrl+Alt+Delete.
• Select Task Manager.
• Under Processes, locate Google Notifications or Google Chrome.
• Right click on them and select End Task.
• Double check under Programs and Features if Google Chrome is completely gone.

Let us know if these steps worked.