Windows 10: Google Chrome keeps asking me to put in a physical security key in when im trying to log in...

I would attatch a photo but every time i do it fails to uploadI already tried reseting google chrome settings

:)

 

Why is Google Chrome suddenly asking me to confirm my identity using a security key on a USB stick?

Hello, WebMaximus

Welcome to Microsoft Community.

This is a security feature that Google Chrome has implemented to enhance the security of your account. It’s called 2-Step Verification. When you’re updating sensitive information like credit card details, Google Chrome might ask for additional verification to confirm your identity. This can be done through various methods, one of which is a security key on a USB stick.

However, if you’ve never set up a USB security key, it’s strange that you’re being asked for one. It could be a glitch or misconfiguration in Google Chrome or Windows Security settings.

Here are some steps you can try:

1. Check your Google Account settings: Make sure that you haven’t accidentally enabled a USB security key for 2-Step Verification.
   
2. Disable the security key prompt in Chrome: You can try disabling the security key prompt in Chrome settings.
   
3. Reset Chrome settings: If the issue persists, it might be helpful to reset your chrome settings, to do this, Click on the 3 dots in the upper right -> Settings ->Reset setting
   
   Note: Please remember to properly save important data, such as favorites or important bookmarks, before resetting, although these data may be bound to a Google account.
   

Get more details of Google security keys: Use a security key for 2-Step Verification - Android - Google Account Help

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If you have any updates or questions, please feel free to reply, Stay safe online!

Chandy |Microsoft Community Support Specialist

 

so uh, windows has been asking me to insert a security usb when im trying to log into a google account with a passkey, and i dont have one.

Hi

Welcome to Microsoft community.

It seems like you might have set up two-step verification for your Google account, and it's requesting a security key (a physical USB device) to verify your identity. If you don't have this key, there are other ways to verify your identity.

Here's what you can do:

1. Try Another Verification Method: When prompted to insert the security key, look for an option like "Try another way to sign in" or "More options." You should be able to choose another verification method, such as receiving a code via text message or email.
   
2. Turn Off Two-Step Verification: If you no longer want to use two-step verification:
   
   • Sign in to your Google Account.
     
   • In the navigation panel on the left, select Security.
     
   • Under "Signing in to Google," select 2-Step Verification.
     
   • You might need to sign in again.
     
   • Select Turn off.
     
3. Reset Two-Step Verification: If you're unable turn off two-step verification because it's asking for a security key, you'll need reset it:
   
   • Visit Google's account recovery page at https://accounts.google.com/signin/recovery
     
   • Follow prompts recover access account
     
   • Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
     

Remember: Two-step verification adds an extra layer of security for your online accounts including Google Account. It protects against unauthorized access even if someone knows password.

If these steps don't resolve issue I'd recommend reaching out directly Google Support further assistance they've access tools resources unavailable publicly which could help resolve problem without needing drastic measures like full system reset.

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

no audio in google chrome

hi,

im new to this forum so sorry if i make any mistake.

my sound from google chrom just aint working. i have tried these steps

• resetting chrome
• reinstalling chrome
• reinstalling drivers
• restarting my machine
• checked if it was not muted
• checked with a youtube video if the sound bar in the mixed moved it did
• other sounds works fine like discord and edge etc etc etc

im now clue less what to do. asked some friends and they dont know either.

i got the lastest updates for my headset razer chroma kraker 7.1 and google chrome. windows is up2date.

kind regards