Windows 10: Google: Sorry but our cloud wiped out your Wifi and OnHub router

Read more: Google: We're sorry but our cloud wiped out your Wifi and OnHub routers | ZDNet


See also: Sincerest apologies for any Wi-Fi Issues — February 23rd - Google Wifi Help

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Slow Internet browsers and freezing windows 10? Edit

I no longer experience the issue, although the problem is not solved. I also have a fairly high spec computer (i7 quad core, nvidia graphics, 16gb ram, 1tb ssd) so It cannot be my specs. I have narrowed it down to the source of wireless internet. For whatever
reason I did not have the issue when connected to someone else's wifi. I have a google onhub router and it seems to be the issue with my computer. The onhub works fine on all other devices, but causes this issue with only my laptop. I have since bought a different
router just to use with my laptop and no longer experience the issue. Still would like a fix as running 2 routers in my house isn't ideal :/.

 

Windows 10 WiFi set up with Google Onhub router cannot access internet but does recognize network strong signal

Hi William,

To help resolve your concern, follow the steps below:

Method 1: Run the Network and Internet troubleshooter.

• On the Start menu, type Troubleshooting and hit enter.
  
• Choose Network and Internet.
  
• Run the Internet Connection and Network Adapter troubleshooter.

Method 2: Update the Network Adapter driver.

• Press Windows key + R on your keyboard.
  
• Type devmgmt.msc and hit enter.
  
• Expand Network Adapters.
  
• Right-click on your Network Adapter and choose Update Driver Software.

If the issue persists, we suggest that you install the latest driver from the computer manufacturer's website.

Should you need further assistance, feel free to get back to us.