Windows 10: Google won't open on Firefox -- insecure site

Discus and support Google won't open on Firefox -- insecure site in Browsers and Email to solve the problem; My son's laptop has Windows 10 as its OS, the latest version of Firefox, no antivirus (just Windows Defender). When he tries to open Google, a message... Discussion in 'Browsers and Email' started by Florio, Sep 27, 2016.

  1. Florio Win User

    Google won't open on Firefox -- insecure site


    My son's laptop has Windows 10 as its OS, the latest version of Firefox, no antivirus (just Windows Defender). When he tries to open Google, a message comes up that the site is insecure, and there is no possibility to add a certificate. Does anyone know how to get around this? I've tried the various things suggested online, but Google will just not open (even though it will open if he uses Edge or Chrome as a browser).*Confused



    :)
     
    Florio, Sep 27, 2016
    #1

  2. Recent Windows Update causing problem on Windows 10

    And now I find that Google Chrome won't load any web sites. IE and Firefox work fine.
     
    StephenLeffler8959, Sep 27, 2016
    #2
  3. anwar_123 Win User
    Issue with google sites and facebook

    Hi ,

    I am not able to access google's other site. Like google news .

    From edge I am not able to open facebook page . Thought it opens in firefox but when I try to open google site , firefox crashes.

    Though edge does not cruses , but it does not open up facebook and other google sites.

    I have tried multiple option given in the community answers , still I have the issue.

    I have tried from other system and there it works.

    Regards
     
    anwar_123, Sep 27, 2016
    #3
  4. Bree New Member

    Google won't open on Firefox -- insecure site

    As your location is Italy, I've tried 'Google Italia' in both Edge and Firefox. I had to guess the address, so I tried google.co.it and google.it Both Edge and Firefox opened google.it but both Edge and Firefox report 'a problem with this website’s security certificate' for google.co.it - in Edge, clicking 'continue anyway' gets to a '404 page not found' error.


    Google won't open on Firefox -- insecure site [​IMG]


    A Whois lookup shows Google as the Registrant for both domains:

    Domain: google.it
    Status: ok
    Created: 1999-12-10 00:00:00
    Last Update: 2016-05-07 00:46:51
    Expire Date: 2017-04-21
    Registrant
    Organization: Google Ireland Holdings


    Domain: google.co.it
    Status: ok
    Created: 2006-10-25 00:00:00
    Last Update: 2016-05-12 00:42:04
    Expire Date: 2017-04-26
    Registrant
    Organization: Google Ireland Holdings

    So I suspect that your son's Firefox is trying to open the Google.co.it one, while Chrome and Edge are looking at Google.it

    As to why Google have registered two domains for Italy, but only one of them works I cannot say.
     
  5. Florio Win User
    Thanks for your reply, Bree. The correct address is Google. I haven't come across Web Server's Default Page.

    The strange thing is that this problem has only just sprung up. Up until the other day, Firefox was opening Google without problems!

    .
     
    Florio, Sep 27, 2016
    #5
  6. TairikuOkami, Sep 27, 2016
    #6
  7. Florio Win User
    Thanks for your input. I'll try the latest Beta on my son's laptop. However my own PC, which also runs Windows 10 and Firefox has no problems opening Google. This makes me think that something is set up incorrectly on my son's computer.
     
    Florio, Sep 27, 2016
    #7
  8. Bree New Member

    Google won't open on Firefox -- insecure site

    It could still be something as simple as the wrong address. Try typing 'google' in your son's Firefox address bar and see what the auto-complete puts on the end of it. One accidental visit to the wrong address could have added it to the auto-complete's memory.
     
  9. elbmek Win User
    I just put FF in and its blocking pages I ask to go to online???
     
    elbmek, Sep 28, 2016
    #9
  10. Hi, @Florio:

    In addition to the excellent suggestions already offered....

    Quick question: is the computer's date and time correct on the system in question?

    {Incorrect system date/time can cause that sort of problem...}

    Cheers,
    MM
     
    MoxieMomma, Sep 29, 2016
    #10
  11. Florio Win User
    Thank you all for your suggestions. I'm currently away from home for a couple of days, but as soon as I get back I'll follow up on your advice...
     
    Florio, Sep 29, 2016
    #11
  12. elbmek Win User
    yep, atomic clock verified
     
    elbmek, Sep 29, 2016
    #12
  13. Florio Win User

    Google won't open on Firefox -- insecure site

    Clock and date settings are all correct.
    But I've noticed that my son's computer has not managed to download the lastest Windows 10 updates, and that there are numerous 'family' notifications in the Action Center. Now, I read somewhere that sites can often be declared insecure on Firefox on the basis of microsoft account settings, so am now thinking that the problems lies here. But when I entered the accounts section on the computer, I was not able to delete or change individual profiles.
     
    Florio, Apr 5, 2018
    #13
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Google won't open on Firefox -- insecure site

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