Windows 10: got blue screen on computer and then it rebooted to windows7

Computer which has had windows 10 on for over a year now shows windows 7 after restart from blue screen tried suggested fixes but now showing windows10

:)

 

Blue Screen

Hi CreeperFarts,

It is possible that the issue is caused by a hardware issue or an outdated driver. For us to effectively know the reason behind this, kindly provide the information we need below:

• Are you facing this problem with a specific program?
• Have you made any changes on your computer prior this issue?
• Have you installed the latest drivers on your computer?

In the meantime, we suggest that you follow the troubleshooting steps on this
link about Resolving stop (blue screen) errors in Windows 7.

Update us on the result so we can further assist you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.