Windows 10: Got kicked out when trying to access "Use HDR" on Windows 11

I have this problem after the second update of Windows 11. When I was trying to go to the "Use HDR" section to adjust something, it automatically exist Setting app. I use Galaxy Book Pro 360, and I used to use HDR, just in case you think that my laptop doesn't support it, it does. I can only use HDR, but only when I plugged in I still can use it without plugged in before, but still get kicked out when trying to go in to adjust the setting of HDR because I noticed that the white color on the videos pixel up. I tried my best to explain the situation. Thank you.

:)

 

Windows 10 HDR problems in full screen.

Hi Willy,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you facing this issue with a particular game or all the games?
   
2. Are the colors washed out in the game?
   
3. How do you get to know that HDR mode gets disabled?
   

Meanwhile, try the below methods and check if this helps.

Method 1:
Update Graphics Card Drivers.

Try updating the Display Drivers,
restart the computer once after updating the drivers, and check for the issue.

Method 2:
HDR and WCG color settings in Windows 10.

Try the troubleshooting steps mentioned in
HDR and WCG color settings in Windows 10 and check if this helps.

Also, please refer to the section Display requirements for HDR in Windows 10 from the above article to check the compatibility of your monitor for HDR.

Method 3:
Reduce Frame Rate.

Step 1: Go to Settings
> System > Display
> Advanced display settings > Display adapter properties.

Step 2: Switch to
Monitor tab > Select 30 Hertz for the Screen refresh rate and click on
OK.

Step 3: If you cannot find the option to change
Frame Rate, reduce resolution by going to Display adapter properties, switch to
Adapter tab, and select List All Modes.

Step 4: In List All Modes, select the setting that includes
1920 by 1080, 60 Hertz, then select OK.

Step 5: Once you make the changes,
restart the computer once and check for the issue.

Give it a shot and let us know of any changes.

Hope it helps.

 

Windows 10 HDR problems in full screen.

Hello moderator

1. Its all the games I own that don't support HDR10. Basically when I full screen on a non-HDR game, the screen goes black for a few seconds and HDR gets disabled and all the colors looked washed out (Like its in SDR)

I took 2 screenshots, One is in window mode, the other is in full screen

Windowed mode (HDR on) : imgur.com

Full screen mode (HDR off) : imgur.com

2. Yes SDR looks washed out. I want to play my games in full screen and in HDR. Playing in windowed mode is a nightmare

3. I know because the monitor goes black for a few seconds and all the colors look washed out (As shown in the screenshots)

Sadly the fixes did not work

I updated the GPU drivers via GeForce Experience app.

My Monitor does support 4k HDR10

I tried lower the resolution and the refresh rate but that did not work.

Here is a video of my problem

YouTube Link :

Time Stamps :

0:00 HDR mode is on everything looks fine (In the video, when it looks high contrast, that means HDR is on)

0:35 I full screen the game. If you notice the high contrast is no longer there, the colors are washed out

0:46 I disable full screen and HDR mode is back on

*HDR looks high contrast, Ignore that, that's just the video itself.

Im also using windows 10 64bit 1809

 

HDR streaming not turning on.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that the HDR streaming is crashing in your laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?

However, we would like you to update the display/graphics driver to the latest version and also suggest you to refer this article and let us know the status of the issue:

Stream HDR video on Windows 10



We await your response,



Aditya Roy

Microsoft Community – Moderator.