Windows 10: Got new harddrive from friend, have a driver error, try to boot in safe mode and his...

Discus and support Got new harddrive from friend, have a driver error, try to boot in safe mode and his... in Windows 10 Software and Apps to solve the problem; So, my friend gave me a new harddrive because mine crapped out, it was all going well until I got a blue screen, system thread exception not handled.... Discussion in 'Windows 10 Software and Apps' started by DustinRN, Aug 17, 2023.

  1. DustinRN Win User

    Got new harddrive from friend, have a driver error, try to boot in safe mode and his...


    So, my friend gave me a new harddrive because mine crapped out, it was all going well until I got a blue screen, system thread exception not handled. An easy fix, researched it, but when I got in safe mode, it asked me for his password, so I used the only one he’s ever used, and it didn’t work, no variations work, and he’s never had a different password, frankly, I’m stuck. I think it’s a Microsoft account, not a local account, if that helps at all.

    :)
     
    DustinRN, Aug 17, 2023
    #1

  2. Password not accepted in Safe mode

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand the inconvenience caused to you. I will be glad to assist you with your issue.

    Follow the below steps and check if it helps. 

    If you see the black screen or have a flickering screen:

    Step 1: Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:

      • To a different Adapter: from integrated graphics to a discrete card or vice versa.
      • To a different output: from HDMI to DVI, Display Port to VGA, or any other combination.
    Step 2: Try to boot into Safe Mode with Networking
    or Enable low-resolution video.

      • Advanced boot options, Safe Mode with Networking, or Low Resolution Video
      • Check Device Manager and look for Display Adapters
        • If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work).
        • If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.
    How to boot into Safe mode.

    Run your computer in Safe mode and see if you still get that error message. If you are not getting that error message in safe mode then perform clean boot on your computer using the steps provided below. If you
    don't get that error message in safe mode then it means that some third party application is causing the problem.

    To use a Safe Boot option, follow these steps:

    • Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the
      F8 key when the Boot Menu appears.
    • Select an option Safe mode with Networking using the arrow keys on the keyboard when the
      Windows Advanced Options menu appears, select Safe mode with Networking and then press
      ENTER.

    I would suggest you to force shutdown your system and then try to restart it again and check if you are able to login to safe boot.

    Check the PC or display adapter manufacturer’s site for an updated driver.

    Let us know the status of the issue. We will be glad to assist you.

    Thank You.  
     
    Sangeeta Sarkar, Aug 17, 2023
    #2
  3. Can't boot into Normal/Safe Mode with Networking, only safe mode...

    Good Evening,
    I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
    The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

    • stopping startup items
    • uninstalling hardware drivers
    • removing recent software
    • running troubleshooters at boot
    • sfc scan
    • diagnostic/selective startups with minimal services running
    Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
    Bit of a dead end really, any help would be much appreciated
    Kind regards
    Trevor
     
    trevstonbury, Aug 17, 2023
    #3
  4. Got new harddrive from friend, have a driver error, try to boot in safe mode and his...

    windows 10 driver not less or not equal error and wont boot in safe mode

    Hi,



    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



    Are you able to boot to your system?



    The DRIVER_IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x000000D1. This indicates that a kernel-mode driver attempted to access page able memory at a process IRQL that was too high.

    This bug check is usually caused by drivers that have used improper addresses or corrupted/outdated drivers.

    I will suggest you to follow the below steps and check if the issue occurs in Safe Mode with Networking. Follow the below steps:

    Step 1:

    To start Windows 10 in safe mode:

    • Search for Settings from the taskbar and select it from the search results.
    • Select Update & security and click on Recovery.
    • Go to Advanced startup and select Restart now.
    • After your PC restarts to the Choose an option screen, select Troubleshoot
      > Advanced options > Startup Settings >
      Restart.
    • After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.
    If the issue does not persists in Safe Mode with Networking, then perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.

    Step 2

    Put the computer in Clean Boot and check if it helps.

    By setting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.

    How to perform a Clean Boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

    How to perform a clean boot in Windows - Microsoft Support

    Note: After Clean Boot troubleshooting step, refer to “How to reset the computer to start as usual after troubleshooting with Clean Boot” from the article.



    Also refer:

    http://windows.microsoft.com/en-us/windows-8/resolve-windows-blue-screen-errors



    If that doesn’t help I would suggest you to create an installation media and then try to repairing Windows 10.
    You may install Windows 10 using the ISO. Refer the below link:

    Refer: http://www.microsoft.com/en-us/software-download/windows10



    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, Aug 17, 2023
    #4
Thema:

Got new harddrive from friend, have a driver error, try to boot in safe mode and his...

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