Windows 10: Got this device with no issue. But now the internet is too slow than usual.

Got this device as 2nd hand with no issue. But now the internet is too slow than usual.

:)

 

Slow Internet Issue

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties that you are facing with internet lag in your laptop and in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of the laptop?
• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
• What type of internet connection are you using (wired/wireless)?
• Are you facing lag issue with any other device like a smart phone or a different laptop to the same network?
• Do you face the same issue connecting the Laptop to a different network?
• Did you try connecting the laptop using an Ethernet cable?

Meanwhile, we would suggest you to perform the steps as mentioned in this article:

Fix network connection issues in Windows and let us know the end result.



As an additional information, you can refer this article:

Why is my Internet connection so slow?

Note: This article is for Windows 7, but it holds good for Windows 10



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

WIN10 internet SLOW!!!!!!!

Hello William,

We realize the inconvenience you are experiencing with slow Internet Connection. We will certainly help you.

• Have you installed all pending Windows updates?
• Have you tried connecting to some other Internet connection and check if the same issue occurs?

We suggest you to connect your system to some other network and check if the same slow Internet connection issue persists. If no then there must be issue with your Internet connection.

Further you can try performing the steps from the link below and check if it helps:

Fix network connection issues

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Internet Slow

Hi Dave,

There are many factors that could affect the performance of your Internet connection speed. One of the possible reasons is there are too many devices connected to the same network at the same time. Internet connection issues are also related to your Internet
Service Provider. For us to effectively assist you with your concern, we would like to know the following:

• What device are you using?
• Are other devices connecting to the same network also experiencing the same problem?
• Are you using a specific web browser? Have you tried using a different browser?
• Have you tried restarting your device and router?
• Did you make any changes on your computer prior to the issue?

In the meantime, we suggest that you check and perform the steps
article on how to troubleshoot network connection issues in Windows 10.

Keep us posted and we'll be willing to assist you further.