Windows 10: GPU driver failed to start 0xC00000E5 and all apps crashing

Hello ! ^^I am using Windows 11 Pro.I have a Radeon r7 m360 and here is a list of all my issues which are happening at the same time1-Apps always crashing if they use the dedicated gpu they work fine on disabling the amd driver2-Driver Timeouts from amd software3-Gpu always on 0% utilization my intel HD is doing literally everythingI have also found a kernel event 411 in the device manager where every time I install the driver it fails to startMy drivers, windows and apps are up to date I tried a DDU and still nothing alsoI am using a dell latitude e5570 and I hope this iss

:)

 

GPU-Z 0.8.7 crash on launch

W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
If another version works, it would be one set of steps.
If several other versions also fail/crash, then it would be another.

 

GPU Drivers Crash Entire System Instantly. Multiple GPU's Tested

Hello,

I'm hoping for some advice. As the title suggests, I have a strange issue with my system. Last week while playing a game, my computer randomly crashed. Over the weekend it progressively got worse to the point where it would crash anytime the drivers for the GPU got updated. Thinking it was a faulty GPU (I had an old 970) I bought a new AMD 9700 XTX, however, I've run into the same problem. The computer runs completely fine until I enable any driver that isn't the Microsoft Basic Display Driver. Once enabling the driver for either GPU the system immediately crashes and the system can only be rebooted after going into safe mode and disabling the driver or using a system restore. Device viewer sometimes does not show the PCIE device (in this case the GPU) and then sometimes does show it correctly. However, it always recognizes something is in the port. To me this could be a faulty Mobo or drivers not being installed after a fresh windows install.

What I've tried so far with no luck:

• Fresh clean installs of Windows 10/11 twice
  
• Rolling back drivers
  
• Trying two different GPUs
  
• Running Memtest 64 for 3-4 hours (no errors)
  
• Turning off PBO and other similar features.
  
• Visually inspecting the mobo for obvious damage of which I see none
  

I only have one PCIE port (mini ITX board) so I can't test other slots, unfortunately. Reliability History and Event Viewer both say the same thing: "System Thread Exception Not Handled. What failed: (the driver I enabled be it AMD or Nvidia)". Other than this, there are no problems with the system. Any ideas about what the issue could be? MOBO or maybe PSU? The PSU is very strong as it's less than one-year-old Corsair SFF 750 W Platinum. I also don't game heavy by nature of not having a ton of time and, up until a week ago, only having a 970 GPU which simply isn't capable of anything too demanding these days.

Any ideas would be very much appreciated. My specs are below:

• Windows 11 Home
  
• AMD 3700X (no overclocking at all)
  
• Aorus X570i Mother Board
  
• AMD 7900 XTX (or 970)
  
• 500 GB NVME SSD and 250GB SATA SSD (I tried installing the OS on both in case of MOBO issues)
  
• 16 GB 3600 RAM
  
• 750W Platiunum Corsair SFF PSU
  

 

GPU crash

Edit: I'm going to leave this up here incase anyone else runs into similar problems.

So I set my GPU's power target to 50% and my game didn't crash right after getting in to the main menu anymore.

I then proceeded to gradually raise the power target and once I reached around 90% it started getting unstable again.

Fairly sure it's a PSU problem since I've exhausted every other possibility at this point.

I think I only have 50% of the things listed of what I've tried here.

Insufficient power can lead to instability, causing graphics driver crashes. You might experience a black screen, a frozen display, or the operating system notifying you that the graphics driver has stopped responding.

This explains why I sometimes had BSOD's and sometimes not:

Other than the CPU, the computer's graphics card is the most power-hungry component in the system. The GPU is a likely target to show the earliest symptoms of being underpowered. When a graphics card is underpowered it will drop the performance levels and display graphics at a lower quality. The graphics downgrade will usually trigger if you run a graphics-heavy game or application that pushes the card to its limits. Graphics settings drops are usually accompanied with an error message and often start when you add new hardware to the system or replace an old component with a more power-demanding one.

System instability can also cause driver errors and disable individual system devices. Additionally, if the computer isn't getting enough power the PSU may just give up and shut down the entire system. The forced shutdown is similar to the BSOD, but the power is so insufficient that the system immediately shuts down and is unable to even display an error message.

I recently updated some parts of my PC (Mobo, Processor, and RAM), and I've been experiencing crashes with various BSOD errors, such as Bad_system_config_info and Video_scheduler_internal_error.

Minidump file: My minidump.zip

1. Windows Fresh Install:
   
   • Initially, I performed a fresh install of Windows, and it seemed to work for a while. However, the Video_scheduler_internal_error resurfaced later on.
     
2. BIOS Update:
   
   • I updated the BIOS to the latest version.
     
3. GPU Driver Troubleshooting:
   
   • I used DDU multiple times to wipe GPU drivers and installed both the newest and previous versions.
     
4. Registry Edits:
   
   • Attempted registry edits to address potential software-related problems.
     
5. Nvidia 3D Settings:
   
   • Adjusted Nvidia's 3D settings to "Prefer maximum performance" based on suggestions from others.
     
6. SFC /scannow:
   
   • SFC /scannow detected and fixed corrupted files on both Windows installations. (Clean scans now)
     
7. Windows Update Issues:
   
   • Encountered problems where Windows couldn't update everything, but this issue has been resolved.
     
8. System stability:
   

• My system is stable during CPU and GPU stress tests, with good temperatures. No crashes occur during these stress tests.
  

9. Gaming related issues:

• However, as soon as I launch a game, crashes happen. Sometimes, the screen freezes, and after a few seconds, I can ALT + TAB to close the game and continue normally.
  

10. Event Viewer Info:

• Event Viewer reports "\Device\Video5 Error occurred on GPUID: 600," and "nvlddmkm stopped responding and has successfully recovered." Occasionally, this doesn't recover, leading to a BSOD with the Video_Scheduler_Internal_Error.
  

(Possible Edits)

Something else that I can remember I tried:

• Reseated the GPU and cleaned the slot.
  
• CHKDSK
  
• Memtest86+ overnight
  

Everything was working fine prior to changing the parts.

Current Specs:

• Processor: AMD Ryzen 7 5800X3D
  
• Motherboard: ROG STRIX B550-F GAMING
  
• GPU: ROG STRIX 1080 Ti 11GB
  
• RAM: Kingston FURY Renegade DDR4 3600 Mhz CL16 (32 GB - 2x16 GB)
  
• Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
  
• PSU: Corsair PSU VS650 650 W
  
• Windows 10 Pro
  

Previous Specs:

• Processor: i7-7700k
  
• Motherboard: MSI Z270 M7 Gaming
  
• GPU: ROG STRIX 1080 Ti 11GB
  
• RAM: Corsair Vengeance LPX DDR4 3000 C15 (16 GB)
  
• Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
  
• PSU: Corsair VS650 650 W
  
• Windows 10 Pro
  

Any ideas or help is appreciated!