Windows 10: GPU stop working when I accidentally shut it down while GPU was updating.

Discus and support GPU stop working when I accidentally shut it down while GPU was updating. in Windows 10 Software and Apps to solve the problem; I was playing game it said you need to update your gpu driver. But while updating the correct version for my GPU then suddenly my PC shows black... Discussion in 'Windows 10 Software and Apps' started by Nikhil Sharma5, Apr 28, 2024.

  1. GPU stop working when I accidentally shut it down while GPU was updating.


    I was playing game it said you need to update your gpu driver. But while updating the correct version for my GPU then suddenly my PC shows black screen. After 5 minutes I thought it turned off so I turned off switch. But when I restart it, it stuck at windows logo screen and not showing anything else. When I unplugged GPU and directly run with intel HD graphics, then it run properly. I am having nvidia GT 520 GPU. Please help me and ask me what to do!

    :)
     
    Nikhil Sharma5, Apr 28, 2024
    #1
  2. alaaali2 Win User

    GPU stop working

    I encountered a video_trd_failure so decided to restart . But after restarting I received an error message Windows has stopped this device because it has reported problems. (Code 43), and
    the nvida GPU stop working though
    the Intel card still working. I did a lot of troubleshooting things: updated drivers, rolled back to the previous version etc.
     
    alaaali2, Apr 28, 2024
    #2
  3. GPU driver stopped working. I need help

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as the GPU driver stopped working, which stopped working after the AVG update. We appreciate your effort in troubleshooting the issue and providing us the detailed information about it.

    Let’s try a complete clean install of the GPU driver, please refer the steps mentioned below:

    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for ‘Run’.
    2. In Run dialog box, type ‘devmgmt.msc’ and hit
      Enter.
    3. Expand Display adapters.
    4. Right click on the NVidia driver and click on
      Uninstall.
    5. Now check the box Delete the driver software for this device.
    6. Click on Uninstall.
    7. Do not restart the PC.

    Download the latest drivers for the graphics card from NVidia
    website
    , select Auto Detect your GPU, once you download the drivers perform a clean install of drivers by following the steps mentioned below

    1. Navigate to the location where the driver is downloaded (Usually it should be in the
      Downloads folder).
    2. Double-click on the driver to
      run it.
    3. Click on OK to start extracting the driver packages.
    4. Accept the License agreement and proceed further.
    5. Under Install options select
      Custom (Advanced)
      and click on Next
    6. Check the box next to
      Perform clean install and click on Next
    7. Follow the onscreen instructions.

    Let us know how it goes.

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Apr 28, 2024
    #3
  4. JJanne Win User

    GPU stop working when I accidentally shut it down while GPU was updating.

    GPU crash

    Edit: I'm going to leave this up here incase anyone else runs into similar problems.

    So I set my GPU's power target to 50% and my game didn't crash right after getting in to the main menu anymore.

    I then proceeded to gradually raise the power target and once I reached around 90% it started getting unstable again.

    Fairly sure it's a PSU problem since I've exhausted every other possibility at this point.

    I think I only have 50% of the things listed of what I've tried here.

    Insufficient power can lead to instability, causing graphics driver crashes. You might experience a black screen, a frozen display, or the operating system notifying you that the graphics driver has stopped responding.

    This explains why I sometimes had BSOD's and sometimes not:

    Other than the CPU, the computer's graphics card is the most power-hungry component in the system. The GPU is a likely target to show the earliest symptoms of being underpowered. When a graphics card is underpowered it will drop the performance levels and display graphics at a lower quality. The graphics downgrade will usually trigger if you run a graphics-heavy game or application that pushes the card to its limits. Graphics settings drops are usually accompanied with an error message and often start when you add new hardware to the system or replace an old component with a more power-demanding one.

    System instability can also cause driver errors and disable individual system devices. Additionally, if the computer isn't getting enough power the PSU may just give up and shut down the entire system. The forced shutdown is similar to the BSOD, but the power is so insufficient that the system immediately shuts down and is unable to even display an error message.

    I recently updated some parts of my PC (Mobo, Processor, and RAM), and I've been experiencing crashes with various BSOD errors, such as Bad_system_config_info and Video_scheduler_internal_error.

    Minidump file: My minidump.zip

    1. Windows Fresh Install:
      • Initially, I performed a fresh install of Windows, and it seemed to work for a while. However, the Video_scheduler_internal_error resurfaced later on.
    2. BIOS Update:
      • I updated the BIOS to the latest version.
    3. GPU Driver Troubleshooting:
      • I used DDU multiple times to wipe GPU drivers and installed both the newest and previous versions.
    4. Registry Edits:
      • Attempted registry edits to address potential software-related problems.
    5. Nvidia 3D Settings:
      • Adjusted Nvidia's 3D settings to "Prefer maximum performance" based on suggestions from others.
    6. SFC /scannow:
      • SFC /scannow detected and fixed corrupted files on both Windows installations. (Clean scans now)
    7. Windows Update Issues:
      • Encountered problems where Windows couldn't update everything, but this issue has been resolved.
    8. System stability:
    • My system is stable during CPU and GPU stress tests, with good temperatures. No crashes occur during these stress tests.
    9. Gaming related issues:

    • However, as soon as I launch a game, crashes happen. Sometimes, the screen freezes, and after a few seconds, I can ALT + TAB to close the game and continue normally.
    10. Event Viewer Info:

    • Event Viewer reports "\Device\Video5 Error occurred on GPUID: 600," and "nvlddmkm stopped responding and has successfully recovered." Occasionally, this doesn't recover, leading to a BSOD with the Video_Scheduler_Internal_Error.

    (Possible Edits)

    Something else that I can remember I tried:

    • Reseated the GPU and cleaned the slot.
    • CHKDSK
    • Memtest86+ overnight

    Everything was working fine prior to changing the parts.

    Current Specs:

    • Processor: AMD Ryzen 7 5800X3D
    • Motherboard: ROG STRIX B550-F GAMING
    • GPU: ROG STRIX 1080 Ti 11GB
    • RAM: Kingston FURY Renegade DDR4 3600 Mhz CL16 (32 GB - 2x16 GB)
    • Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
    • PSU: Corsair PSU VS650 650 W
    • Windows 10 Pro
    Previous Specs:

    • Processor: i7-7700k
    • Motherboard: MSI Z270 M7 Gaming
    • GPU: ROG STRIX 1080 Ti 11GB
    • RAM: Corsair Vengeance LPX DDR4 3000 C15 (16 GB)
    • Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
    • PSU: Corsair VS650 650 W
    • Windows 10 Pro

    Any ideas or help is appreciated!
     
    JJanne, Apr 28, 2024
    #4
Thema:

GPU stop working when I accidentally shut it down while GPU was updating.

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