Windows 10: Graphic driver crashed - Device not started

I updated the graphic dirver from the windows update but after I installed it, it wont work In device manager it says Device PCI\VEN_8086&DEV_8A56&SUBSYS_14E21043&REV_07\3&11583659&0&10 had a problem starting. Driver Name: oem16.inf Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318} Service: igfxn Lower Filters: Upper Filters: Problem: 0x0 Problem Status: 0xC00000E5 I can't play anything because this problem some application doesn't work to

:)

 

Graphics Driver crashes

Hi Bastewart,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the sceen?
  

I would suggest you to check the compatibility of graphics card with windows 10.



Follow the link:

http://www.microsoft.com/en-us/windows/compatibility/Error/Index

As you have mentioned device manager is not able to recognize graphics card so I would suggest you to run hard ware and device troubleshooter and check.



Follow the below steps.

A) Go to the Control Panel then ‘Troubleshooting’ and select ‘troubleshooting’.

b) Click on ‘Hardware and Sound’ and select ‘Hardware and Devices’ and click on next to run the troubleshooter.

If it doesn't work so I would suggest you to Boot in safe mode and try to uninstall graphics drivers. restart the computer. check if you can boot normally.



If yes, Try to install latest Graphics Driver in compatibility mode and check.

Follow the steps.



a. Right click on setup file.

b. Click on Properties.

c. Click on Compatibility tab.

d. Put a check mark on Run this program in compatibility mode for.

e. Select the operating system to which the driver is available.

f. Put a check mark on Run this program as an administrator under Privilege Level.

Follow the link to boot in safe mode:



Windows help & learning - Microsoft Support





Check if it helps. I hope the issue will be resolved. If you have any further queries, please feel free to contact us again. We will be happy to assist you.



Thank you.

 

Windows 10 Mail App crashes graphics driver

Hello Zener,

You may get this notification if you have outdated or corrupted display drivers. To rectify the issue, we suggest that you perform the steps below about uninstalling and reinstalling your drivers manually:

• Visit your device manufacturer’s website and download the latest graphic adapter driver from there.
• Right-click on the Start button, then select Device Manager.
• Right-click on your display driver, and then select Uninstall.
• After uninstalling, right-click the driver that's having the issue, select
  Update driver > Browse my computer for driver software.
• Select Browse > look for the drivers you've just downloaded >
  OK.
• Select Next > follow the steps to install the driver >
  Close.
• Restart your computer.

Let us know if it addressed your concern.

Thank you.

 

Intel Graphic Driver Update

Hello,



Thank you for posting your query in Microsoft Community.



We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• What exactly happens when you launch the game?
• Do you get any error message?

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.